Senior Manager - Alternate Delivery Channels, Technology
Job Description
Title: Senior Manager - Alternate Delivery Channels, Technology
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's or Master's degree in Computer Science & Engineering/ EEE/ Telecommunication from reputed universities with satisfactory academic record;
Experience Requirements:
∎ At least 8 year(s)
Job Responsibilities:
∎ Manage different systems of Alternate Delivery Channels and ensure availability of service;
∎ Manage various projects of card management system, terminal and devices;
∎ Analyze new business;
∎ Implement mandates provided by brands such as VISA, MasterCard, JCB, NPSB, UPIetc;
∎ Maintain strong working relationship with internal team and vendors;
∎ Ensure availability of system in ADCs by performing necessary preventive and corrective measures to enhance customer services;
∎ Evaluate and implement security, vulnerability assessment, compliance and audit requirements of Alternate Delivery Channels;
∎ Plan and prioritizes production schedule of release to ensure on-time delivery;
∎ Apply critical thinking and work with vendor to resolve system issues;
∎ SQL script-writing for data analysis and identify the issue;
∎ Vendor relationship and ensure AMC/SLA/billing related to ADC IT.
Additional Requirements:
∎ Minimum 8 years of experience in card management and ADC in a financial institution;
∎ Clear concept about cards and electronic banking systems including debit and credit card management, ATM, CDM, POS, CRM, etc.;
∎ Clear concept of payment domain including VISA/MC/JCB/NPSB operation;
∎ Knowledge of ISO message specification for financial transactions, Hypercom message etc.;
∎ Knowledge about Biometric, NFC and QR technology;
∎ Knowledge about NDC and DDC Protocol and Recycler ATM;
∎ Knowledge on HSM, NAC and Card Personalization Software and machine;
∎ Basic Knowledge on Oracle Database Management System & Unix platform;
∎ Willing to work on holidays and provide support 24/7 when required;
∎ Knowledge about PCIDSS and Cyber Security;
∎ Excellent interpersonal and communication skills (both oral and written);
∎ Critical thinking and proactive decision-making.
Application Deadline: 3 Mar 2021
Company Information:
∎ 25 Feb 2021
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.
Category: Bank/Non-Bank Fin. Institution
:
Source: bdjobs.com
Deadline Expired on 3rd Mar 2021
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