Senior Executive/ Executive

Job Description

Title: Senior Executive/ Executive

Company Name: Sheltech Ceramics Limited

Vacancy: 2

Age: Na

Job Location: Dhaka (Tejgaon)

Salary: Negotiable

Experience:

• 2 to 3 years

• Graduation in any discipline is preferably in Business Administration.

• 2 to 3 years

• Experience Requirements

• Ideal candidates should have 2-3 years of Experience in Airlines Service, Experience Centre, Display Centre or Flagship Store.

• Proven experience with strong background in retail sales management, excellent communication skills, and a passion for delivering exceptional customer experiences.

• Additional Requirements

• Should be highly presentable.

• Should have smart personality.

• Job Location

• Tejgaon Link Road, Dhaka.

Sheltech Ceramics Limited is one of the leading tiles manufacturing companies in Bangladesh. We serve our customers with the best quality wall and floor tiles at affordable prices.

The Display Centre of Sheltech Ceramics Limited at Dhaka is looking for professionals who will play a vital role in representing the brand and ensuring exceptional customer experience. The roles include presentable merchandising of products, managing inventory, conducting marketing activities, and ensuring immersive and engaging customer experience with our products. The employees at the centres will actively engage with customers, understand their needs, and provide tailored solutions, acting as a brand ambassador while also managing daily operations, financials, and reporting.

Vacancy: We need 1 male & 1 Female Candidate.

Responsibilities:

• Ensuring smooth day-to-day operations, including opening and closing procedures.
• Greet and assist customers, ensuring a pleasant experience.
• Address customer queries and concerns with professionalism.
• Processing sales, handling payments, and ensuring accurate documentation.
• Demonstrate products and features to the customers.
• Staying in touch with customers to address any post-purchase concerns.
• Maintain customer records and databases.
• Provide customer feedback to the display centre Incharge.
• Conduct price and feature comparisons to the customers to facilitate purchasing.
• Maintain the cleanliness and organization of the showroom floor and appliances.
• Ensure that all products are properly displayed with accurate tags, Leaflet, Catalog, Signage.
• Monitor inventory levels to avoid stockouts and overstock situations.