Senior Counselor/ Counselor

Job Description

Title: Senior Counselor/ Counselor

Company Name: Cross Border BD

Vacancy: --

Age: At least 18 years

Job Location: Dhaka, Dhaka (Uttara Sector 11)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors
• HSC

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup
• Freshers are also encouraged to apply.

• Age At least 18 years
• Only Female

• Assist clients with the complete visa application process for work permits and travel visa

• Provide consultation and guidance over phone calls, WhatsApp, and other communication platforms

• Build and maintain professional relationships with clients based on trust and transparency

• Ensure all required documentation is accurately prepared and submitted on time

• Stay updated with immigration laws, visa policies, and changes in embassy procedures

• Coordinate with embassies, consulates, and immigration authorities for smooth processing

• Offer visa counseling and pre-departure guidance tailored to each client’s destination and needs

• Track visa application statuses and provide regular updates to clients

• Maintain accurate records and ensure the confidentiality of all client data

• Handle complex or rejected visa cases by offering personalized solutions and alternative options

• Mobile bill,Performance bonus
• Salary Review: Half Yearly
• Festival Bonus: 2