Senior Counselor/ Counselor

Job Description

Title: Senior Counselor/ Counselor

Company Name: Cross Border BD

Vacancy: --

Age: 18 to 35 years

Job Location: Dhaka (Uttara Sector 11)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Travel Startup

• Bachelor/Honors
• Diploma
• Higher Secondary
• Higher Secondary

• At least 1 year
• The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Travel Startup

• Age 18 to 35 years
• Only Female

• Assist clients with the complete visa application process for work permits and travel visas

• Provide consultation and guidance over phone calls, WhatsApp, and other communication platforms

• Build and maintain professional relationships with clients based on trust and transparency

• Ensure all required documentation is accurately prepared and submitted on time

• Stay updated with immigration laws, visa policies, and changes in embassy procedures

• Coordinate with embassies, consulates, and immigration authorities for smooth processing

• Offer visa counseling and pre-departure guidance tailored to each client’s destination and needs

• Track visa application statuses and provide regular updates to clients

• Maintain accurate records and ensure the confidentiality of all client data

• Handle complex or rejected visa cases by offering personalized solutions and alternative options