Senior Communication Officer

Job Description

Title: Senior Communication Officer

Company Name: Handicap International (humanity & Inclusion) in Bangladesh

Vacancy: 1

Age: At least 18 years

Job Location: Dhaka

Salary: Tk. 78379 - 86542 (Monthly)

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor/Honors

• Bachelor's Degree in Mass Media / Communication / Journalism / English, or any relevant disciplines.

• Preferable – Master's Degree in a relevant field.

• Kindly refrain from applying if you do not meet the academic qualifications specified in the job advertisement.

• At least 4 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 18 years

• At least 4 years of experience working on the same theme, preferably in development and humanitarian contexts, with at least 02 years of experience in developing and designing communication strategies and organization representation

• Experience in field-based content collection, story development, event documentation, social media management, donor visibility, and advocacy-related communication will be an added advantage

• Strong writing and analytical skills are some of the most essential qualities for this role.

• Experience with the best practices of common social media platforms is also an asset for this position.

• Clear, concise, and responsible communication, adapted to the interlocutor (adult or child);

• Negotiation, management of problems and conflicts

• Strategic definition

• Training facilitation, capacity-building techniques for use with adults

• Development of new resources or adaptation of existing resources

• Individual assessments and steering

• Ability to translate field evidence, technical inputs, and human stories into clear communication, visibility, and advocacy products for different audiences.

• Ability to actively manage organisational social media platforms, including content planning, regular posting, audience engagement, and visibility monitoring

• Ability to develop standard communication templates, presentations, event summaries, case stories, and external engagement materials

• Ability to effectively use Canva, CapCut, Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, PowerPoint, Microsoft Publisher, and other relevant digital tools to design and produce communication, visibility, social media, video, event, and presentation materials in line with HI branding and accessibility standards.

• Ability to use professional cameras and basic photography equipment to capture high-quality photos and visual content for field documentation, case stories, event coverage, donor visibility, and social media, while ensuring informed consent, dignity, safeguarding, and ethical storytelling standards.

HI is looking for a Senior Communication Officer for its “Communication, Programme, and Operations Unit" with Handicap International—Humanity & Inclusion.

No. of Vacancies and Location: 1-Dhaka

Type of Contract: Fixed-Term

Duration: Contract duration will be 01 Year, starting from the joining date. 

Line Manager: Country Manager

Reporting to the Country Manager, the Senior Communication Officer leads the development and implementation of communication and outreach strategy aligned with HI’s global communication strategy. 

S/he leads and supports the internal and external communication processes and works closely with the HI global communication team at the headquarters to position and promote the work of the Bangladesh programme at the country and global levels.

Special Attention: "We kindly request that you refrain from applying if the salary range, job location, contract duration, or any other terms and conditions outlined in the advertisement do not align with your expectations."

Missions 

1. Strategy 

Planning and implementation of internal and external strategies for communications and outreach

• Assess communication needs and priorities for the mission.

• Refine and adapt HI BGD’s communication and outreach strategy based on HI’s global communication strategy. 

2. Expertise 

2.1. Develop communication materials in a way that increases understanding of disability, visibility of HI works, and funding opportunities for HI.

• Support project teams in developing project-specific communication, branding, and visibility plans in line with donor and HI requirements.

• Develop and update HI Bangladesh brochures, project briefs, factsheets, impact documents, case stories, human impact stories, good practices, and field updates that increase understanding of disability, HI’s interventions, and funding opportunities.

• Stay updated on donor visibility and communication requirements and support project teams to develop required communication materials, including leaflets, banners, information, education, behavior change communication materials, promotional materials, and visibility products.

• Travel regularly to field locations, with a minimum of 30% field presence, to proactively collect stories, photos, videos, event highlights, and communication content from HI and partner activities.

• Work closely with Technical, MEAL, and Operations teams to understand HI projects and interventions; identify field evidence, learning, community voices, and programme results; and use these for communication, donor engagement, and advocacy materials.

• Responsible for the publication of communication materials and documents, including materials for websites, social media, donor visibility, and internal communication platforms.

• Monitor media on issues that interest and affect HI in Bangladesh and communicate relevant information to the team.

• Proactively develop materials for social media platforms, including Facebook, X/Twitter, and other relevant channels, ensuring regular and active visibility of HI Bangladesh’s work.

• Design and develop the layout of HI Bangladesh’s semi-annual and annual reports to be submitted to donors and the government.

2.2. Develop and submit communication and information materials to be shared with HI. Headquarter.

• Coordinate with Headquarters to develop new sponsorship letters and quarterly newsletters, and other required internal communication materials;

• Work with project teams and the HI Headquarters communication team to regularly develop HInside articles, newsletters, case stories, and human impact stories from field activities, key events, donor visits, and partner-led interventions.

• Ensure regular flow of quality content from Bangladesh to HI internal communication platforms, while also proactively collecting content through field visits, event participation, and engagement with project teams.

2.3. Strengthen media engagement in HI actions and effective handling of HI BGD’s social media 

• Actively manage HI Bangladesh’s social media platforms, including regular content planning, drafting, posting, monitoring engagement, and ensuring timely visibility of HI activities, donor visits, partner activities, campaigns, and key events.

• Strengthen media engagement—in the country and at the global level (with support from national associations and headquarters)—to showcase the organization’s achievements.

• Capacity building of HI’s local partners’ staff on communication and social media guidelines and story documentations.

• Attend HI and partner events, donor visits, project review meetings, and other key external events to capture highlights (photos, video, minutes…), document key messages, and prepare short visibility products for internal and external dissemination.

• Support partners and project teams to document stories, event highlights, and communication materials in line with HI communication, visibility, consent, and ethical storytelling guidelines

2.4. Develop communication guidelines and a communication plan 

• Review existing communication guidelines and continuously update them in line with HI standards, donor requirements, and accessibility standards

• Develop and improve standard templates for internal and external communication, including case story formats, event highlight notes, project review meeting summaries, donor visit briefs, organizational presentations, and external stakeholder presentations.

• Develop an annual communication plan and communication calendar for HI-BGD in collaboration with the project team

• Induct staff on communication guidelines 

• Support the project team and logistics to plan productions of HI BGD’s communication and outreach materials, and develop a consolidated plan at the organizational level 

• Support project teams to use standard communication templates and ensure consistency in branding, messaging, quality, and accessibility of HI Bangladesh communication products.

• Monitor the progress of the implementation of the guideline and plan and take initiatives to ensure guidelines and plans are 

3. Influence

3.1. Representation of HI in external communication forums and media

• Participate in communication-related platforms such as the Communication Working Group in the country, etc.

• Effective management of the project’s public events (for example, review and reflections, launching, etc.) - share the events with HI’s internal networks like HInside and externally on Twitter, and with the donors

• Establish a robust media network; coordinate the visits of international media when such events arise, and organize media-related events when they are required.

• Maintain general public relations and act as an information officer for HI BGD.

3.2. Support to foster a learning environment 

• Disseminate information and publications that have an impact on learning to the team.

• Facilitate organizing Learning and Sharing sessions regularly for Bangladesh to discuss an interesting topic for team members.

• Participate in various knowledge dissemination events and share the relevant information with the team 

3.3. Support policy advocacy and external positioning

• Contribute to the development of advocacy-related communication materials, including key messages, briefing notes, talking points, evidence summaries, presentations, case stories, and donor/sector engagement materials.

• Work with Technica and Operations teams to identify field evidence, trends, human impact stories, learning, and data that can inform advocacy messages for donors, sectors, coordination platforms, and other external stakeholders.

• Monitor relevant humanitarian, disability inclusion, and Rohingya response updates that may inform HI’s communication, advocacy, and external positioning, and share relevant information with the Programme Director / Country Manager and concerned teams. 

• Provident fund,Tour allowance,Medical allowance,Mobile bill,Weekly 2 holidays,Insurance,Gratuity
• Festival Bonus: 2

• Medical Coverage: Staff and dependents will get general/outpatient, hospitalization, dental, and optical medical insurance facilities as per the HI policy.

• Maternity Coverage: Staff & dependents will get maternity medical coverage facilities per the HI policy.

• Group Life Insurance Coverage: Staff will get the death benefit, accidental benefit, permanent partial disability benefit, permanent total disability benefit, and critical illness benefit as per the HI policy.

• Leave: Staff will get sick leave, annual leave, casual leave, medical leave, and event leave as per HI policy.

• Allowance for Children`s Education: Staff will get an allowance for Children`s Education as per the HI policy.

• National travel cost of child caretaker: Female staff will get a reimbursement for the cost of national travel of the child caretaker as per the HI policy.

• Additional Responsibility (Interim) Allowance: Staff will get an allowance for additional responsibility (interim) as per the HI policy.

• Relocation Allowance: Staff will get an allowance for relocation allowance as per the HI policy.

• Work From Home: Staff will get work-from-home facilities as per the HI policy.