Sales & Support Supervisor (Night Shift)

Job Description

Title: Sales & Support Supervisor (Night Shift)

Company Name: ChefOnline

Vacancy: 02

Age: 28 to 40 years

Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:
∎ 5 to 8 years

Published: 23 Feb 2024

Education:

Requirements:

Additional Requirements:
∎ Age 28 to 40 years
∎ O-level/A-level backgrounds will get preference.

Responsibilities & Context:
∎ Lead and manage a team of 3 to 5 individuals, showcasing strong leadership and administrative skills. Foster a collaborative and motivating environment for team members to excel.
∎ Create and implement innovative sales strategies and approaches to drive business growth and achieve sales targets.
∎ Demonstrate proficiency in telesales, with an ability to effectively pitch products.
∎ Perform detailed research and analysis to resolve complex customer issues, employing diverse troubleshooting methods to deliver effective solutions and achieve customer satisfaction.
∎ Provide comprehensive training to customers on products and services, ensuring they have a clear understanding of the features, benefits, and usage of each offering.
∎ Possess hands-on experience in remote software installation, aiding in efficient setup and troubleshooting for customers.
∎ Regularly assess the performance of team members against set KPIs and objectives. Provide constructive feedback, and implement development plans to address performance gaps and enhance skills.
∎ Demonstrate exceptional English communication skills, both written and verbal, with an emphasis on creating a "WOW" factor in customer interactions to enhance customer experience and satisfaction.
∎ ChefOnline is a UK-based National Online Food Ordering Portal for restaurants and takeaways across the UK. We seek an enthusiastic Sales & Support Supervisor to provide enterprise-level customer support and sales.
∎ Lead and manage a team of 3 to 5 individuals, showcasing strong leadership and administrative skills. Foster a collaborative and motivating environment for team members to excel.
∎ Create and implement innovative sales strategies and approaches to drive business growth and achieve sales targets.
∎ Demonstrate proficiency in telesales, with an ability to effectively pitch products.
∎ Perform detailed research and analysis to resolve complex customer issues, employing diverse troubleshooting methods to deliver effective solutions and achieve customer satisfaction.
∎ Provide comprehensive training to customers on products and services, ensuring they have a clear understanding of the features, benefits, and usage of each offering.
∎ Possess hands-on experience in remote software installation, aiding in efficient setup and troubleshooting for customers.
∎ Regularly assess the performance of team members against set KPIs and objectives. Provide constructive feedback, and implement development plans to address performance gaps and enhance skills.
∎ Demonstrate exceptional English communication skills, both written and verbal, with an emphasis on creating a "WOW" factor in customer interactions to enhance customer experience and satisfaction.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ 4 Nights a week based on roaster.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Gulshan)

Read Before Apply: Please do not apply if you do not meet the requirements.

Company Information:
∎ ChefOnline
∎ 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.

Address::
∎ 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.

Application Deadline: 24 Mar 2024

Category: IT/Telecommunication

Source: bdjobs.com

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