Sales & Operations Officer

Job Description

Title: Sales & Operations Officer

Company Name: A H Khan Enterprise

Vacancy: 5

Age: 22 to 28 years

Job Location: Dhaka

Salary: Tk. 10000 - 12000 (Monthly)

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): Call Center, Direct Selling/Marketing Service Company, E-commerce, E-commerce Startup, F-commerce

• HSC
• Bachelor/Honors
• Masters

• At most 1 year
• The applicants should have experience in the following business area(s): Call Center, Direct Selling/Marketing Service Company, E-commerce, E-commerce Startup, F-commerce

• Age 22 to 28 years
• Only Male

Experience

• Freshers are welcome
• 1 year experience in a similar role will be an added advantage

Technical Skills

• Basic to intermediate knowledge of Microsoft Excel (Data entry, formulas, reporting)
• Basic understanding of Website Management / E-commerce backend

Communication Skills

• Strong communication skills in Bengali
• Basic English communication ability

AH Khan Enterprise is a fast-growing e-commerce company in Bangladesh, managing multiple successful brands across different product categories. We are looking for energetic, customer-focused, and target-oriented individuals to join our Call Center & Telesales Team.

The selected candidates will handle customer inquiries, confirm orders, provide excellent customer support, and achieve daily sales targets while maintaining the highest standard of service. This is an excellent opportunity for individuals who want to build a long-term career in e-commerce, sales, and customer service.

Job Responsibilities:

• Contact customers through inbound and outbound phone calls.

• Explain products, offers, and ongoing campaigns.

• Achieve daily and monthly sales targets.

• Understand customer requirements, provide appropriate solutions, and follow up diligently to close sales. 

• Understand customer needs and recommend suitable products.

• Confirm customer orders accurately.

• Maintain proper call records and update the CRM system.

• Deliver excellent customer service during every interaction.

• Festival Bonus: 2
• Salary Review: Yearly

• Performance bonus

• Salary increment - performance-based.

• Monthly sales incentive (up to 3000, based on individual performance).

• Two festival bonuses per year.

• One weekly holiday (roster-based).

• Shift-based work schedule: (Morning: 10:00 AM to 7:00 PM, Evening: 1:00 PM to 10:00 PM)

• Paid leave as per company policy.

• Career growth opportunities, including promotion to corporate roles based on performance and expertise.