Title: Front Desk Executive
Company Name: Beyond Beauty (Beauty, Hair, Nail & Spa)
Vacancy: --
Age: At least 25 years
Job Location: Dhaka (Mohammadpur)
Salary: Negotiable
Experience:
Greet and welcome clients warmly and professionally.
Manage client appointments, bookings, and cancellations.
Answer phone calls, respond to messages, and handle customer inquiries.
Provide information about beauty services, treatments, packages, and pricing.
Maintain client records and update appointment schedules.
Coordinate with beauticians, hairstylists, and other salon staff to ensure smooth operations.
Handle billing, cash payments, and digital transactions.
Maintain the cleanliness and organization of the reception area.
Inform clients about ongoing promotions, discounts, and special offers.
Handle customer complaints politely and resolve issues professionally.
Follow up with clients regarding appointments and customer satisfaction.
Maintain inventory records of beauty products and reception supplies.
Ensure clients receive excellent customer service and have a pleasant salon experience.
Support daily administrative tasks and prepare basic reports when required.
Friendly and supportive working environment.
Opportunities for career growth and promotion.
Weekly holidays and annual leave according to company policy.
Safe, professional, and comfortable workplace.
Afternoon snacks are provided daily to employees.