Job Description
Title: Sales Operations Manager
Company Name: Akij Telecom Limited
Vacancy: 01
Age: at least 30 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 8 to 10 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, Group of Companies
Published: 28 Nov 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing
Requirements:
Additional Requirements:
∎ Age at least 30 years
Responsibilities & Context:
∎ Develop and implement effective sales operations strategies to meet organizational goals.
∎ Collaborate with the Head of Sales to align sales targets with market opportunities.
∎ Analyze market trends to optimize pricing, sales channels, and promotional activities.
∎ Identify and resolve inefficiencies in sales workflows and processes.
∎ Implement and manage CRM systems to ensure seamless tracking of sales activities.
∎ Ensure compliance with company policies and standards throughout the sales lifecycle.
∎ Develop and track sales metrics, KPIs, and dashboards to monitor performance.
∎ Prepare regular reports and forecasts to aid in strategic decision-making.
∎ Provide insights into sales data to recommend actionable strategies.
∎ Lead, coach, and mentor the sales support and operations team.
∎ Foster collaboration between sales, marketing, and customer service departments.
∎ Conduct regular training to improve team skills and efficiency.
∎ Manage sales operations budgets, ensuring cost-effective resource utilization.
∎ Monitor and control sales expenditures in line with the company's financial objectives.
∎ Enhance customer satisfaction through efficient sales processes and post-sales services.
∎ Develop strategies to retain existing customers and acquire new clients.
∎ Job Purpose:
∎ The Sales Operations Manager will oversee the strategic planning, development, and implementation of Akij Telecom's sales operations processes to optimize sales performance. This role will ensure the alignment of sales strategies with business objectives, streamline processes, and provide actionable insights to support decision-making.
∎ Key Responsibilities:
∎ 1. Strategic Sales Operations:
∎ Develop and implement effective sales operations strategies to meet organizational goals.
∎ Collaborate with the Head of Sales to align sales targets with market opportunities.
∎ Analyze market trends to optimize pricing, sales channels, and promotional activities.
∎ 2. Sales Process Optimization:
∎ Identify and resolve inefficiencies in sales workflows and processes.
∎ Implement and manage CRM systems to ensure seamless tracking of sales activities.
∎ Ensure compliance with company policies and standards throughout the sales lifecycle.
∎ 3. Performance Monitoring and Reporting:
∎ Develop and track sales metrics, KPIs, and dashboards to monitor performance.
∎ Prepare regular reports and forecasts to aid in strategic decision-making.
∎ Provide insights into sales data to recommend actionable strategies.
∎ 4. Team Collaboration and Development:
∎ Lead, coach, and mentor the sales support and operations team.
∎ Foster collaboration between sales, marketing, and customer service departments.
∎ Conduct regular training to improve team skills and efficiency.
∎ 5. Budget and Resource Management:
∎ Manage sales operations budgets, ensuring cost-effective resource utilization.
∎ Monitor and control sales expenditures in line with the company's financial objectives.
∎ 6. Customer Relationship Management:
∎ Enhance customer satisfaction through efficient sales processes and post-sales services.
∎ Develop strategies to retain existing customers and acquire new clients.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Earn Leave
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Akij Telecom Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Dec 2024
Category: IT/Telecommunication
