Sales & Customer Engagement Executive

Job Description

Title: Sales & Customer Engagement Executive

Company Name: Ads Pillar

Vacancy: --

Age: 20 to 32 years

Job Location: Dhaka (Shewrapara)

Salary: Negotiable

Experience:

• At least 1 year

• Bachelor/Honors
• BRAC University,North South University,IBA, Dhaka University,IBA, Jahangirnagar University students will get preference

• At least 1 year

• Age 20 to 32 years
• Only Female

Job Overview

We are looking for a confident and energetic Sales & Customer Engagement Executive who has excellent communication skills and a passion for sales. The ideal candidate should be comfortable appearing in videos, communicating with customers, and converting inquiries into sales.

You will play an important role in building trust with customers, creating engaging product videos, and ensuring a smooth customer experience.

Key Responsibilities

Sales & Customer Support

• Respond to customer inquiries through Facebook, Instagram, WhatsApp, and phone calls

• Provide clear product information and guide customers in making purchasing decisions

• Convert inquiries into confirmed orders

• Follow up with potential customers to increase conversion

Video Content Creation

• Create short product videos, demos, and promotional clips for social media

• Present products confidently in front of the camera

• Explain product benefits in a clear and engaging way

Customer Experience

• Assist customers with order tracking and post-purchase support

• Handle basic complaints and ensure customer satisfaction

• Build positive relationships with customers

Sales Growth

• Suggest ideas to improve sales and customer engagement

• Identify common customer questions and help improve product communication

Requirements

• Female candidate preferred

• Excellent Bangla communication skills (English is a plus)

• Strong sales mindset and persuasion skills

• Confident in speaking on camera and creating short videos

• Friendly personality and customer-focused attitude

• Basic knowledge of Facebook, Instagram, and WhatsApp communication

• Previous experience in sales, customer support, or social media is a plus

Preferred Skills

• Experience in e-commerce or online sales

• Comfortable using smartphone video recording and simple editing apps

• Ability to handle multiple customer conversations at once

What We Offer

• Competitive salary + sales incentives

• Opportunity to grow in a fast-growing e-commerce brand

• Friendly and supportive work environment

• Chance to become the face of the brand on social media