Restaurant Supervisor Cum Manager
Job Description
Title: Restaurant Supervisor Cum Manager
Company Name: Mana Bay Water Park (Concern of Splash Works Water Park Ltd.)
Vacancy: 05
Job Location: Dhaka, Munshiganj (Gazaria)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 4 to 5 year(s)
∎ The applicants should have experience in the following business area(s):
Amusement Park, Hotel, Resort, Restaurant
Job Responsibilities:
∎ Manage the daily operations in the restaurant.
∎ Supervise the processes put in place for work efficiency and make sure the desired results are achieved.
∎ Motivate colleagues to achieve set departmental targets for guest satisfaction and revenues.
∎ Hold daily briefings in the restaurant to review revenues, policies and procedures and communicate to colleague relevant information in regards to the operations.
∎ Conduct appraisals in a timely and fair manner as per set timelines
∎ Provide input and involve in yearly budgets for the restaurants along with the F&B operations manager.
∎ Manage and control the actual cost verses budget on periodic basis and provide financial reports/data related to the department/ divisional/ project’s financial performance.
∎ Provide required information to the F&B operations manager .
∎ Explain variances in the P&L on a monthly basis to the Head of Food and Beverage and the Finance Manager on a monthly basis
∎ Develop and implement policies, procedures and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement’.
∎ Manage implementation of relevant electronic systems to bring efficiency and effectiveness existing processes.
∎ Physically fit and able to work outside in outdoor hot climates.
∎ (Expected and desirable for Position Level Manager and above roles).
∎ Ensure that team members are provided learning and career development opportunities by identifying successors within the team, preparing them for the next accountable roles and recommending them for external trainings whenever required in consultation with HR Department.
∎ Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained.
∎ Handle the opening and closing procedures of Restaurants and Kiosks.
∎ Enforce the company guidelines such as uniform, grooming and attendance policies.
∎ Be ready to react in crowded/quite days to reinforce/reschedule/reduce staff.
∎ Ensure a pleasant and safe environment for all team members.
∎ Communicate F&B technical issues to Maintenance.
∎ Handle customer service issues and First Aid issues as they arise.
∎ Assist and report to the F&B Director as needed.
Additional Requirements:
∎ Age at most 40 years
∎ Proven experience working as a supervisor in the hospitality industry.
∎ Professional certification as a Certified Restaurant Supervisor will be an advantage.
∎ The ability to work in a fast-paced environment.
∎ The ability to stand for extended periods.
∎ Strong management skills.
∎ Excellent organizational skills.
∎ Effective communication skills.
∎ Exceptional customer service skills.
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company structure
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Jun 2023
Company Information:
∎ 11 May 2023
∎ Mana Bay Water Park (Concern of Splash Works Water Park Ltd.)
∎ Address : Bausia
∎ Web : www.manabay.com
∎ Business : "First time ever, a International Standard Amusement Destination having a Water Park with Live Volcano, 5 Star Hotel, Snow Park, Water Sports Resort"
Category: Others
:
Source: bdjobs.com
Deadline Expired on 10th Jun 2023
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