Title: Restaurant Manager - Western,Thai, Chinese & Bangla Cuisine
Company Name: Times Square Lounge
Vacancy: --
Age: At least 30 years
Job Location: Dhaka (Kamrangirchar)
Salary: Negotiable
Experience:
Shift Operations Management
Oversee and manage restaurant operations during assigned shifts to ensure smooth functioning.
Supervise daily opening and closing procedures, cleanliness, and overall presentation of the restaurant.
Coordinate with the kitchen and service teams to ensure timely food preparation and delivery.
Enforce adherence to health, hygiene, and safety standards in compliance with company policies.
Customer Service & Guest Experience
Serve as the point of contact for guest queries, complaints, and feedback during operational hours.
Ensure guests receive high-quality, efficient, and friendly service.
Monitor customer service performance and implement improvements to enhance guest satisfaction.
Maintain a professional and hospitable dining environment.
Staff Supervision and Team Management
Supervise service staff including waiters, cashiers, and support staff during operational hours.
Assist in scheduling, task delegation, and performance tracking of team members.
Facilitate training and developed staff regularly.
Foster teamwork, discipline, and a positive work environment on the floor.
Corporate Channel Lead Generation
Identify and approach potential corporate clients for group bookings, events, or regular meal plans.
Build and nurture long-term relationships with corporate customers and partners.
Maintain a database of contacts and follow up regularly to secure bookings and partnerships.
Coordinate with internal teams to ensure high-quality service delivery for corporate events.
Food Facilities: Full Subsidize