Restaurant Manager - Western,Thai, Chinese & Bangla Cuisine

Job Description

Title: Restaurant Manager - Western,Thai, Chinese & Bangla Cuisine

Company Name: Times Square Lounge

Vacancy: --

Age: At most 45 years

Job Location: Dhaka (Kamrangirchar)

Salary: Negotiable

Experience:

• At least 7 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant

• Bachelor of Business Administration (BBA)
• Bachelor/Honors

• At least 7 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant

• Age At most 45 years

• Minimum 7 years of experience in restaurant operations, with at least 2–3 years in a supervisory or assistant managerial role.
• The applicant must have experience in independently restaurant operations.
• Should have sound knowledge on Housekeeping, Health & Safety issues.
• Strong leadership and team supervision skills.
• Excellent customer service and conflict resolution abilities.
• Strong interpersonal and communication skills.
• Organized, detail-oriented, and proactive in problem-solving.
• Familiarity with POS systems and restaurant operations software.

Shift Operations Management

• Oversee and manage restaurant operations during assigned shifts to ensure smooth functioning.

• Supervise daily opening and closing procedures, cleanliness, and overall presentation of the restaurant.

• Coordinate with the kitchen and service teams to ensure timely food preparation and delivery.

• Enforce adherence to health, hygiene, and safety standards in compliance with company policies.

Customer Service & Guest Experience

• Serve as the point of contact for guest queries, complaints, and feedback during operational hours.

• Ensure guests receive high-quality, efficient, and friendly service.

• Monitor customer service performance and implement improvements to enhance guest satisfaction.

• Maintain a professional and hospitable dining environment.

Staff Supervision and Team Management

• Supervise service staff including waiters, cashiers, and support staff during operational hours.

• Assist in scheduling, task delegation, and performance tracking of team members.

• Facilitate training and developed staff regularly.

• Foster teamwork, discipline, and a positive work environment on the floor.

Corporate Channel Lead Generation

• Identify and approach potential corporate clients for group bookings, events, or regular meal plans.

• Build and nurture long-term relationships with corporate customers and partners.

• Maintain a database of contacts and follow up regularly to secure bookings and partnerships.

• Coordinate with internal teams to ensure high-quality service delivery for corporate events.

• Mobile bill,Profit share
• Salary Review: Yearly
• Festival Bonus: 2

• Food Facilities: Full Subsidize