Receptionist’s

Job Description

Title: Receptionist’s

Company Name: Lucky Seven Tours & Travels

Vacancy: 2

Age: 24 to 35 years

Job Location: Dhaka (Uttara Sector 17)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Airline, Tour Operator

• Bachelor/Honors
• Masters

• 1 to 3 years
• The applicants should have experience in the following business area(s): Airline, Tour Operator

• Age 24 to 35 years
• Only Female

1. Front Desk & Customer Service

• Greeting Clients – Welcome visitors politely and create a good first impression.

• Providing Information – Answer queries related to air tickets, tour packages, and visa services.

• Telephone/Email Handling – Respond to calls, emails, and messages in a professional manner.

2. Air Ticketing Support

• Basic Inquiry Handling – Provide flight schedule, fare, and availability information to clients.

• Directing to Sales Executive – Forward complex booking or cancellation requests to the sales team.

• Assisting in Documentation – Help collect copies of passports or IDs needed for ticket booking.

3. Tourism (Tours & Packages)

• Promotional Support – Share brochures, leaflets, and package details with customers.

• Booking Assistance – Take initial details from clients for hotel or transport reservations.

• Customer Coordination – Pass client preferences to the tour manager/sales executive.

4. Visa Services

• Document Collection – Receive required documents (passport, photos, forms) from clients.

• Appointment Scheduling – Assist in arranging embassy or consulate appointments.

• Status Updates – Provide clients with updates or connect them with visa consultants.

5. Administrative Duties

• Record Keeping – Maintain client logs, booking records, and follow-up lists.

• Office Support – Handle filing, photocopying, scanning, and data entry.

• Coordination – Support smooth communication between departments (sales, ticketing, visa