Title: Receptionist / Front Desk Executive
Company Name: Garden Residents
Vacancy: 2
Age: 20 to 40 years
Job Location: Dhaka (Uttara Sector 3)
Salary: Tk. 10000 - 20000 (Monthly)
Experience:
Welcome guests in a professional and friendly manner.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations, cancellations, and modifications.
Answer phone calls, emails, and guest inquiries.
Provide information about hotel facilities, services, and local attractions.
Process payments, issue invoices, and maintain accurate billing records.
Maintain guest records and update the hotel management system.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests.
Resolve guest complaints and ensure customer satisfaction.
Ensure compliance with hotel policies, safety standards, and security procedures.
Assist guests with transportation arrangements, wake-up calls, and other special requests.
Prepare daily reports and maintain front desk documentation.