Front Office Executive

Job Description

Title: Front Office Executive

Company Name: Garden Residents

Vacancy: 3

Age: 20 to 35 years

Location: Dhaka (Uttara)

Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Hotel, Restaurant, Coffee Shop
∎ Freshers are also encouraged to apply.

Published: 19 Jan 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 35 years

Responsibilities & Context:
∎ Perform all check-in and check-out tasks.
∎ Manage online and phone reservations.
∎ Inform customers about payment methods and verify their credit card data.
∎ Register guests collecting necessary information (like contact details and exact dates of their stay).
∎ Welcome guests upon their arrival and assign rooms.
∎ Provide information about hotel, available rooms, rates and amenities.
∎ Respond to clients’ complaints in a timely and professional manner.
∎ Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
∎ Maintain updated records of bookings and payments
∎ Perform all check-in and check-out tasks.
∎ Manage online and phone reservations.
∎ Inform customers about payment methods and verify their credit card data.
∎ Register guests collecting necessary information (like contact details and exact dates of their stay).
∎ Welcome guests upon their arrival and assign rooms.
∎ Provide information about hotel, available rooms, rates and amenities.
∎ Respond to clients’ complaints in a timely and professional manner.
∎ Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
∎ Maintain updated records of bookings and payments

Employment Status: Full Time

Job Location: Dhaka (Uttara)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Garden Residents
∎ House 30, Road 20, Sector 03, Uttara Model Town
www.gardenresbd.com

Address::
∎ House 30, Road 20, Sector 03, Uttara Model Town
∎ www.gardenresbd.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Feb 2025

Category: Receptionist/PS

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