Title: Front Desk Executive
Company Name: University of Science and Technology Chittagong (USTC)
Vacancy: --
Age: At least 18 years
Job Location: Chattogram
Salary: Negotiable
Experience:
MBA/Masters in any discipline.
Strong communication skills in English and Bangla (oral and written)
Pleasant personality, honest, hardworking
Ability to work well under strict deadlines
Proficiency in MS office
Minimum 02 years of experience in the relevant field
Talented, Energetic, self-motivated, and Experienced candidates are invited to apply for the position of Front Desk Executive, USTC, under the prevailing terms and conditions of USTC.
Job Responsibilities
To receive, screen, and transfer incoming calls.
To maintain records of important telephone messages.
To handle official email correspondence and forward communications to relevant departments.
To receive and greet students, guardians, faculty members, Officials and visitors professionally.
To maintain visitor logs, if required.
To guide visitors to the appropriate department or office.
To provide general information regarding meeting schedules, office locations etc
To support the Vice Chancellor’s office, Registrar’s Office, HR, Accounts, and Academic departments with routine documentation.
To maintain and organize files, registers, and records.
To coordinate between departments for smooth communication.
To assist in arranging meetings and appointments for management.
To maintain daily communication records (if assigned).
To keep track of courier, dispatch, and incoming/outgoing documents.
To receive complaints or service requests from students and visitors.
To forward complaints to the concerned department and follow up, if necessary.
To ensure cleanliness and discipline at the reception/front desk area.
To coordinate with support staff for logistical needs.
To execute any other assignment as and when required by the competent authority.