Receptionist
Job Description
Title: Receptionist
Company Name: MEDISON MEDICAL SERVICES LIMITED
Vacancy: 10
Age: 18 to 30 years
Job Location: Dhaka (Shyamoli)
Salary: Tk. 15000 - 25000 (Monthly)
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Diagnostic Centre
Published: 2026-06-27
Application Deadline: 2026-07-27
Education:
- Bachelor/Honors
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Diagnostic Centre
Skills Required: Communication and interpersonal skill,Customer Care,Customer Service,Handling Customers
Additional Requirements:
- Age 18 to 30 years
- Good communication skills
- Basic computer knowledge
- Customer service attitude
- Problem-solving ability
- Time management
- Ability to work under pressure
- Knowledge of healthcare/diagnostic services (preferred)
Responsibilities & Context:
Patient Handling & Support
- Welcome patients and provide proper guidance.
- Register patients for diagnostic tests.
- Explain test procedures, preparation requirements, and timings.
- Handle patient queries politely and professionally.
Appointment Management
- Receive phone calls and schedule appointments.
- Manage online/offline booking systems.
- Confirm patient appointments and follow-up when required.
Report Management
- Inform patients when reports are ready.
- Deliver printed or online reports.
- Maintain confidentiality of patient information.
Customer Complaint Handling
- Listen to patient complaints and provide solutions.
- Escalate serious issues to supervisors.
- Maintain good relationships with patients.
Billing & Payment Support
- Explain test costs and available packages.
- Assist with billing, receipts, and payment-related queries.
- Coordinate with the accounts department.
Communication Duties
- Answer telephone calls and emails.
- Communicate with doctors, technicians, and other departments.
- Provide accurate information to customers.
Data Entry & Documentation
- Enter patient details into software systems.
- Maintain records and documents.
- Ensure accuracy of patient information.
Service Quality Improvement
- Collect patient feedback.
- Maintain a professional and friendly environment.
- Follow healthcare service standards.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Receptionist/ PS
