Admin & Sales & Executive (Front Desk)

Job Description

Title: Admin & Sales & Executive (Front Desk)

Company Name: Sunset Kuakata Hotel & Resort PLC

Vacancy: --

Age: At least 24 years

Job Location: Dhaka (Dhanmondi 27)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor of Business Administration (BBA) in Management

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate

• Age At least 24 years

• Welcome clients, visitors, and guests professionally and ensure a positive first impression of the company.

• Receive and manage incoming phone calls, emails, and other communications, directing them to the appropriate departments.

• Maintain the front desk, reception area, and visitor records in an organized manner.

• Provide accurate information to clients regarding the company's projects, products, and services.

• Make outbound calls to new and existing clients for follow-up, appointment scheduling, lead verification, and sales support.

• Coordinate with the Sales Team to arrange client meetings, site visits, and maintain daily communication records.

• Prepare and maintain customer databases, lead information, call logs, and follow-up reports.

• Assist in administrative tasks including document preparation, filing, data entry, photocopying, scanning, and record management.

• Support HR and Administration with office documentation, employee records, courier handling, and office correspondence as required.

• Maintain office supplies and coordinate with vendors for day-to-day administrative requirements.

• Ensure proper handling of incoming and outgoing letters, parcels, and official documents.

• Prepare daily, weekly, and monthly reports related to reception, client communication, and administrative activities.

• Coordinate with different departments to ensure smooth office operations.

• Maintain confidentiality of company information, client data, and official documents.

• Perform any other duties assigned by the Management from time to time.