Receptionist

Job Description

Title: Receptionist

Company Name: Eye Hospital &Diabetes Center

Vacancy: --

Age: 22 to 35 years

Job Location: Noakhali

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup

• HSC

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup

• Age 22 to 35 years

• The applicants should have experience in the Hospital sector.
• Additional Requirements Experience in a medical office or hospital environment.
• Must know about the computer and typing speed, Bangla 20 words, and English 30 words per minute
• Looking smart
• Knowledge of medical terminology. S
• Strong knowledge of billing and front desk systems
• .Computer & Software operating is mandatory.

• Greet and welcome patients and visitors in a friendly and professional manner.

• Manage patient check-in and check-out processes efficiently.

• Answer and direct phone calls, emails, and inquiries promptly and accurately.

• Schedule and confirm patient appointments, ensuring efficient clinic flow.

• Maintain accurate patient records and update information as needed.

• Provide information about hospital services, policies, and procedures.

• Guide patients through the test preparation process Maintain a clean and organized reception area

• Collaborate with medical staff and other departments to ensure seamless patient experience.

• Generate and process patient bills accurately and efficiently

• Collect and process patient payments, including cash, credit card, and online transactions.

• Assure that patient information records are appropriately filled.

• Record payments received to appropriate log.

• Post payments received to appropriate patient's account.

• Follow up on outstanding invoices and manage accounts receivable.