QMS Manager (Quality Assurance)

Job Description

Title: QMS Manager (Quality Assurance)

Company Name: Youngone

Vacancy: --

Age: At least 18 years

Job Location: Dhaka (Savar EPZ)

Salary: Negotiable

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Garments

• Bachelor in Engineering (BEngg) in Textile Engineering, Industrial Engineering
• Master of Science (MSc) in Garment Technology, Quality Management

• At least 8 years
• The applicants should have experience in the following business area(s): Garments

• Age At least 18 years

• Strong knowledge of garment manufacturing processes and quality-control systems.

• Practical experience in internal audits, CAPA, root-cause analysis, SOP development, and continuous improvement.

• Knowledge of relevant ISO/QMS requirements; ISO 9001 experience/certification will be an advantage.

• Experience dealing with customer/brand audits and quality compliance requirements.

• Strong analytical, documentation, communication, and leadership skills.Good command of English.

• Proficiency in MS Office and quality reporting/data-analysis tools.

QMS implementation and maintenance

• Develop, implement, and maintain the QMS in line with applicable standards such as ISO 9001.

• Ensure quality procedures, policies, manuals, and work instructions are current and properly controlled.

Compliance and regulatory requirements

• Monitor compliance with applicable customer, statutory, regulatory, and industry requirements.

• Ensure required records and evidence of compliance are maintained.

Internal and external audits

• Plan and conduct internal QMS audits.

• Coordinate customer, certification, and regulatory audits.

• Track audit findings and ensure corrective actions are completed effectively.

Document and record control

• Control QMS documents, revisions, approvals, distribution, and obsolete versions.

• Ensure quality records are properly maintained, protected, and retrievable.

Nonconformity and corrective action

• Manage nonconformities, customer complaints, and quality issues.

• Lead or coordinate root-cause analysis (RCA) and corrective and preventive actions (CAPA).

• Verify the effectiveness of corrective actions.

Risk and opportunity management

• Identify and assess quality-related risks and opportunities.

• Coordinate risk mitigation and monitor the effectiveness of controls.

 Performance monitoring

• Establish and monitor quality objectives and KPIs.

• Analyze quality data, trends, defects, complaints, and process performance.

• Report QMS performance to senior management.

Continuous improvement

• Identify opportunities to improve processes and reduce defects, waste, and customer complaints.

• Promote quality improvement methodologies such as PDCA, 5 Why, Pareto analysis, and FMEA, where appropriate.

Training and awareness

• Identify quality-related training requirements.

• Ensure employees understand applicable quality procedures, responsibilities, and objectives.

• Promote a culture of quality throughout the organization.

Supplier quality

• Support supplier evaluation, qualification, monitoring, and performance improvement.

• Address supplier-related quality problems.

Customer satisfaction

• Monitor customer feedback and complaints.

• Analyze trends and coordinate actions to improve customer satisfaction.

Management review

• Prepare QMS performance information for management review.

• Follow up on management-review decisions and action items.

• Provident fund,Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• As per company policy