QA Executive - Call Center & Sales -ISP
Job Description
Title: QA Executive - Call Center & Sales -ISP
Company Name: Bijoy Online Limited
Vacancy: 02
Age: Na
Job Location: Barishal, Dhaka
Salary: Negotiable
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP, Web Media/Blog
Published: 2025-11-04
Application Deadline: 2025-11-30
Education:
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA) in Telecommunication
- Bachelor’s degree in any discipline (preferably Business or Communication).
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP, Web Media/Blog
Skills Required: Analytical Skill,Communication,MS Office,Office Management,Sales & Marketing
Additional Requirements:
- 1–3 years’ experience in QA/Monitoring for call center or ISP sales operations.
- Excellent listening, analytical, and communication skills.
- Proficient in MS Excel and report preparation.
- Strong understanding of customer experience and sales processes.
Responsibilities & Context:
- Monitor inbound & outbound calls to assess communication quality and service accuracy.
- Evaluate sales calls, lead conversion, and customer handling performance.
- Identify training needs and share feedback with team leaders.
- Prepare QA reports, highlight process gaps, and recommend improvements.
- Ensure all customer interactions follow company standards and compliance guidelines.
Job Other Benifits:
Salary: Negotiable (based on experience and qualifications)
• Festival Bonus: 2 per year
• Lunch Facilities (Partially Subsidized)
• Mobile Allowance
• Weekly 1holidays (Friday )
• Yearly salary review
• Other benefits as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.00% |
| Daffodil International University (DIU) | 4.00% |
| City University | 2.00% |
| Jagannath University | 2.00% |
| East West University | 2.00% |
| Stamford University Bangladesh | 2.00% |
| Bangladesh Open University | 2.00% |
| Govt. Barisal College | 1.33% |
| Bangladesh University | 1.33% |
| Primeasia University | 1.33% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 60.00% |
| 31-35 | 28.67% |
| 36-40 | 9.33% |
| 40+ | 0.67% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 40.67% |
| 20K-30K | 40.67% |
| 30K-40K | 17.33% |
| 40K-50K | 0.67% |
| 50K+ | 0.67% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 14.00% |
| 0.1 - 1 years | 10.67% |
| 1.1 - 3 years | 24.00% |
| 3.1 - 5 years | 18.00% |
| 5+ years | 33.33% |
