Job Description

Title: Phlebotomist

Company Name: Partners in Health and Development (PHD)

Vacancy: 4

Age: Na

Job Location: Cox`s Bazar (Teknaf)

Salary: Tk. 50000 (Monthly)

Experience:

• 3 to 4 years

Education

• Diploma in Medical Technology (Laboratory). Certified Phlebotomy training programme for at least 6 months, Paramedical or Health Sciences, OR another relevant discipline from a recognized institution. Relevant professional registration, where applicable, will be preferred.

• 3 to 4 years

Experience – Essential

• Minimum 3 - 4 years of relevant experience in blood collection, specimen collection, laboratory, hospital, clinic, or other healthcare settings.
• Demonstrated competency in venipuncture and safe blood collection procedures.
• Experience in specimen labeling, handling, and transportation.
• Knowledge of Infection Prevention and Control (IPC) and biomedical waste management.
• Experience in collecting specimens from pediatric and vulnerable patients.

Desirable

• Previous experience working in a hospital, Field Hospital, diagnostic laboratory, or emergency healthcare setting.
• Experience working with NGOs, INGOs, or humanitarian health programmes.
• Previous experience in the Rohingya Response or other humanitarian and resource-constrained settings.
• Strong knowledge of Sample collection SOP and GLP.

Skills & Competencies

Technical Skills

• Strong competency in venipuncture and blood collection.
• Knowledge of different blood collection tubes and basic specimen requirements.
• Understanding of specimen identification, labeling, handling, and transportation procedures.
• Knowledge of IPC, PPE, sharps safety, and biomedical waste management.
• Basic understanding of laboratory safety and quality assurance procedures.

Communication & Interpersonal Skills

• Good communication and interpersonal skills.
• Ability to communicate calmly and respectfully with patients.
• Ability to work effectively with Laboratory, Medical, Nursing, and other healthcare teams.
• Cultural sensitivity and respect for diverse communities.

Other Requirements

• Strong attention to detail and accuracy.
• Ability to work under pressure in a busy healthcare environment.
• Commitment to patient safety, confidentiality, and professional ethics.
• Ability to work on a shift basis, including nights, weekends, and public holidays, if required.
• Basic knowledge of Bangla and English; knowledge of Rohingya/Chittagonian language will be an advantage.

Working Conditions

• The position will be based at a Field Hospital/Primary Health Care Center under the Rohingya Response Programme in Cox’s Bazar.
• The role may involve regular interaction with patients, including those with infectious diseases.
• The position holder may be required to work in shifts and support emergency or outbreak response activities.
• Strict adherence to occupational health, safety, and infection prevention measures are required.

Job Description: Phlebotomist- Jointly operated by Save the Children & PHD Mother and Child Hospital (MCH).

Duty Station: Camp 21, Teknaf, Cox’s Bazar

Reports to: Laboratory Technologist Lead   

Accountable to: Project Coordinator

Expected Date of Joining: 01^st December 2026. The selected candidate must be available to join on this date.

Position Summary

The Phlebotomist will be responsible for the safe, accurate, and timely collection, labeling, handling, and transportation of blood and other relevant clinical specimens from patients for laboratory investigation.

The position holder will ensure that all specimen collection procedures are performed according to approved clinical protocols, laboratory standards, infection prevention and control (IPC) requirements, and patient safety principles. The Phlebotomist will work closely with Laboratory Technologists, Medical Officers, Nurses, and other healthcare staff to support timely diagnosis and quality patient care.

The role requires sensitivity and effective communication while working with Rohingya refugees and host community populations in a humanitarian and field hospital setting.

Key Responsibilities

KEY AREAS OF ACCOUNTABILITY:

KEY AREAS OF ACCOUNTABILITY:

Blood and Specimen Collection

• Collect blood specimens from patients safely and accurately as prescribed or requested by authorized healthcare providers.
• Perform venipuncture and other approved blood collection procedures according to established protocols and scope of practice.
• Collect appropriate specimens from adult and pediatric patients, where trained and authorized.
• Ensure correct patient identification before specimen collection.
• Explain the procedure to patients and obtain appropriate cooperation while maintaining privacy and dignity.
• Select appropriate collection tubes, containers, and equipment based on the requested laboratory investigations
• Ensure sufficient and appropriate specimens are collected while minimizing patient discomfort.
• Strong practical knowledge and technical expertise in blood sample collection using both vacuum tubes and vacuum needle, ensuring adherence to the correct order of draw, venipuncture precision, and hemolysis prevention.

Specimen Identification and Handling

• Label all specimens accurately and immediately after collection in accordance with approved procedures.
• Verify patient information, test requests, specimen type, and other relevant details before dispatch.
• Ensure proper handling, storage, and transportation of specimens to the laboratory.
• Identify and report improperly labeled, damaged, insufficient, contaminated, or otherwise unsuitable specimens.
• Follow established procedures for specimen rejection and recollection when necessary.
• Maintain the integrity and quality of specimens throughout the collection and transportation process.

Infection Prevention & Patient Safety

• Follow standard precautions and Infection Prevention and Control (IPC) procedures at all times.
• Ensure proper hand hygiene and appropriate use of Personal Protective Equipment (PPE).
• Safely dispose of needles, sharps, and other medical waste according to approved waste management procedures.
• Prevent needle-stick injuries and follow organizational procedures in case of occupational exposure.
• Maintain a clean, safe, and organized specimen collection area.
• Follow patient safety procedures, including correct patient identification and prevention of specimen errors.

Patient Care and Communication

• Communicate with patients in a respectful, professional, and culturally appropriate manner.
• Provide clear instructions to patients before, during, and after specimen collection.
• Support anxious, distressed, elderly, pediatric, or vulnerable patients during the blood collection process.
• Maintain patient dignity, privacy, confidentiality, and informed consent according to organizational procedures.
• Report any adverse reactions, such as fainting or excessive bleeding, and provide immediate assistance within the scope of practice.

Laboratory Coordination

• Coordinate with Laboratory Technologists and other relevant laboratory staff regarding specimen collection requirements.
• Ensure timely delivery of collected specimens to the appropriate laboratory section.
• Follow up on rejected or problematic specimens as required.
• Support the smooth flow of patients between clinical departments and laboratory services.
• Coordinate with Medical Officers, Nurses, and other healthcare providers regarding urgent or priority specimens.

Documentation and Record Keeping

• Maintain accurate records of specimens collected, including patient information, date, time, and relevant test details.
• Complete specimen collection registers, laboratory request forms, and other required documentation.
• Maintain confidentiality and proper handling of patient information.
• Report specimen collection errors, incidents, adverse events, or other concerns to the relevant supervisor.
• Support routine data collection and reporting as required.

Equipment and Supply Management

• Ensure the availability of essential phlebotomy supplies, including needles, syringes, vacutainers, collection tubes, labels, PPE, and other relevant materials.
• Monitor stock levels and inform the relevant supervisor or store personnel regarding shortages.
• Ensure equipment and supplies are stored safely and appropriately.
• Check the condition and expiry dates of relevant collection materials.
• Report damaged, expired, or non-functional equipment and supplies promptly.

Quality Assurance

• Follow approved laboratory quality standards, SOPs, and specimen collection procedures.
• Participate in quality improvement activities and internal monitoring as required.
• Support efforts to reduce specimen collection, labeling, and transportation errors.
• Participate in relevant training, refresher sessions, and competency assessments.
• Maintain professional standards and continuously improve knowledge and skills related to phlebotomy and laboratory safety.

Humanitarian Response and Teamwork

• Provide respectful and non-discriminatory services to Rohingya refugees and host community populations.
• Work effectively as part of a multidisciplinary healthcare team.
• Maintain flexibility to support increased patient loads, disease outbreaks, or emergency response activities.
• Follow organizational policies, humanitarian principles, safeguarding requirements, and the code of conduct.
• Perform other relevant duties assigned by the supervisor based on programme needs.

Additional Job Responsibilities

The duties and responsibilities outlined above are not exhaustive. The role holder may be required to undertake additional duties reasonably related to their qualifications, skills, and experience, based on programme and operational requirements.

Safeguarding

The post holder is required to perform all duties in accordance with the organization's safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), child safeguarding, anti-harassment, code of conduct, and other relevant organizational policies and procedures.

Equal Opportunity

The organization is an equal opportunity employer and encourages applications from qualified candidates regardless of gender, age, disability, ethnicity, religion, or other status.

Health and Safety

The post holder is required to carry out all duties in accordance with organizational Health, Safety, Security, Infection Prevention and Control, laboratory biosafety, and other relevant policies and procedures.

Monthly Gross Salary: BDT 50,000 /= (Only) Bonus and other benefits: 10% of the monthly gross salary. Other Benefits: Office hours, annual leave, increments, will be provided as per the organizational policy and Recruitment & Human Resource Management Policy of Partners in Health and Development (PHD), subject to project budget availability.