Title: UK Customer Support Executive (Day/Night Shift)
Company Name: Euro Foods Group
Vacancy: 2
Age: At least 18 years
Job Location: Dhaka (Uttara)
Salary: Tk. 25000 - 28000 (Monthly)
Experience:
Preferred:
Fluent English speakers to talk with British Customers
Role description:
Oversee inbound and outbound call management, ensuring high-quality service.
Accurately process customer orders and update the system in real time.
Offer information on menus, offers, delivery times, and promotions.
Recommend additional products or services to enhance customer experience.
Provide support to UK and international clients via calls, emails, and live chats.
Maintain and update customer records with precision.
Follow company guidelines, compliance standards, and quality procedures.
Work closely with the team to resolve queries and ensure smooth operation