Performance Management, HRM Division ( SO-SPO)

Job Description

Title: Performance Management, HRM Division ( SO-SPO)

Company Name: A Reputed Private Commercial Bank

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor of Business Administration (BBA) in Human Resource Management

Bachelor’s degree in HRM, Business Administration, Data Analytics or a related discipline.

• 3 to 5 years
• The applicants should have experience in the following business area(s): Banks

• Minimum 3–5 years of relevant experience in Performance Management (experience in banking/financial institutions preferred).

• High Proficiency in Data analysis, MIS reporting, and MS Office (especially Advanced Excel).

• Strong understanding of performance management systems, KPI setting, and appraisal processes.

• Strong communication and interpersonal skills to effectively engage with employees and line managers.

• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

• Experience in conducting training sessions and facilitating workshops will be an advantage.

• Training or certification in Performance Management Systems, HR Analytics and Knowledge of data visualization tools (e.g., Power BI) will be an added advantage.

KEY RESPONSIBILITIES

• Assist in setting SMART KPIs aligned with the Bank’s business focus and priorities.

• Review and recommend improvements to the appraisal process; develop related guidelines and manuals.

• Ensure smooth rollout and timely completion of appraisals.

• Guide employees on appraisal procedures and conduct organization-wide appraisal training programs.

• Collaborate with IT teams for updates and fixes in the Performance Management System.

• Follow up proactively to expedite completion of the appraisal process within the stipulated timeline.

• Validate KPI-wise achievements by analyzing large actual business databases in collaboration with stakeholders.

• Analyze business and KPI-wise performance in depth and prepare reports with key insights for informed decision-making.

• Compile performance information and support the Appraisal Moderation Committee.

• Address appraisal-related issues, including re-evaluation requests, ensuring fairness and transparency.

• Assist in developing competency frameworks for various roles.

• Ensure proper documentation and maintenance of appraisal records in employee files.

Job Location: Head Office, Dhaka