Officer/Senior Officer, Logistics, Card Operations
Job Description
Title: Officer/Senior Officer, Logistics, Card Operations
Company Name: City Bank PLC
Vacancy: --
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): Banks
Published: 2026-04-20
Application Deadline: 2026-04-27
Education:
- Bachelor/Honors
Requirements:
- At least 3 years
- The applicants should have experience in the following business area(s): Banks
Skills Required:
Additional Requirements:
- Age At least 25 years
Minimum 2 years’ working experience in Card Operations is preferred.
Multi-tasking ability
Ability to handle complex situation
Good Interpersonal skills
Responsibilities & Context:
Primary responsibility of the role is to ensure timely & accurate execution of daily dispatch of Cards/vouchers/PIN/card cheque/statement to the customers, to meet query of branches and other stakeholders and maintain SLA as per bank’s policy. . Ensure strict compliance with policy, procedure, laws, rules, regulations, guideline and SOP.
Execute timely and smooth dispatch and delivery of Cards/vouchers/PIN/card cheque/statement to the customers.
Ensure timely delivery of dispatched items by courier companies.
Maintain Return items records and receive those and execute resend the same as per process.
Execute urgent delivery and maintain record.
Execute upload data in respective application for tracking of various dispatched items.
Maintain data accurately and provide to respective Officers for preparation & submission of reports to concern units timely.
Communications with relevant source related to delivery of Cards/vouchers/PIN/card cheque/statement etc.
Prepare data for destruction of Cards/vouchers/PIN/card cheque as per policy.
Ensure that Custodianship role are performed without any deviation and as per bank’s policy.
Execute preservation of hard copy and registers of all dispatched/returned items.
Maintain data for processing of vendor/courier’s bills.
Participate in UAT before launching of new products/applications.
Execute daily tasks to maintain zero audit observations.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
