Officer-ICT

Job Description

Title: Officer-ICT

Company Name: Pakiza Apparels Ltd.

Vacancy: 2

Age: 25 to 35 years

Job Location: Narsingdi, Dhaka (Savar)

Salary: Negotiable

Experience:

• 3 to 4 years

• Bachelor of Science (BSc) in Computer Science & Engineering
• Diploma in Computer in Computer Science & Engineering

• 3 to 4 years

• Age 25 to 35 years
• Only Male

1. Network & System Management

• Oversee and manage all ICT related functions and ensure smooth operation of company network infrastructure.

• Maintain and control computer networks and associated computing environments, including systems software, applications, and hardware configurations.

• Install, configure, and maintain network devices such as switches, routers, Wi-Fi access points, and servers.

• Monitor and optimize network and system performance; diagnose and resolve hardware, software, and connectivity issues in a timely manner.

• Manage and maintain DHCP servers, NVR, IP cameras, attendance systems, PA systems, and access control devices.

• Utilize tools such as Mikrotik and Bandwidth Manager to monitor, control, and optimize bandwidth usage and system output.

• Prepare and maintain all ICT-related documentation as per Buyer Audit and Compliance requirements.

• Ensure regular system and data backups, verify restorations, and maintain traceable records for all ICT assets.

2. ERP–CRIPTON Support

• Provide full ERP (CRIPTON) system support, including implementation, maintenance, and performance monitoring.

• Assist and train users across HR, Store, Merchandising, Production, and Accessories modules.

• Troubleshoot software and operational issues, coordinating with the ERP development team when major issues arise.

• Manage daily attendance data, verify accuracy, and maintain user access privileges within the ERP system.

• Ensure all ERP-related data checking, entry, and process flow are executed efficiently and on time.

3. User & Technical Support

• Provide prompt end-user support for all hardware, software, and connectivity-related issues.

• Organize and support video conferences, company profile presentations, and buyer visits requiring ICT setup.

• Manage access control setup for new users (door card punch, fingerprint registration, etc.).

• Handle CCTV footage retrieval, video backup, and related reporting when required.

• Offer immediate ICT and networking support during emergencies or operational disruptions.

4. Multimedia & Documentation

• Ensure proper documentation and record-keeping of all ICT-related operations, configurations, and incident logs.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2