Merchant Support Executive
Job Description
Title: Merchant Support Executive
Company Name: A Reputed Private Commercial Bank
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline.
Job Context:
∎ Special Note:
∎ The candidate will be under 3rd party payroll.
∎ This position is for Male & Female both fresher and experienced candidates.
Job Responsibilities:
∎ Sign-up new merchants, set-up POS terminals and QR Code Sticker at merchant’s point and provide training to new & existing merchants.
∎ Maintain strong business relationship with existing merchants in respective zone through support service for increasing merchant base and business growth.
∎ Visit existing merchant regularly to demonstrate required training and provide guidance on card acceptance and benefits (including MSS portal, Pay flex and Swipe Load) and service facilities.
∎ Ensure smooth acceptance of card at the merchant points in order to maximize customer satisfaction.
∎ Monitor merchant performance to reduce inactive merchant base and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC and TP) are done properly.
∎ Ensure that all merchant queries are effectively handled.
∎ Actively involved in promotions and campaigns with merchants/partners to ensure maximum on-us card transactions which will support to increase growth of on-us card business.
∎ To arrange joint marketing activities with merchants/partners to ensure business growth of Bank’s card business.
∎ Visit key merchants regularly to ensure high business volume.
Additional Requirements:
∎ Age 20 to 30 years
∎ Experience Requirement – Not required.
∎ Proficient in English (oral and written)
∎ Excellent knowledge of MS office (especially Excel and Word)
∎ Strong communication and people skills.
∎ Good organizational and Multi-tasking abilities.
∎ Problem-solving skills, Customer service orientation.
∎ Applicant must be Honest, Sincere and Hardworking.
∎ Should be a Self-starter and proactive.
Salary: Tk. 18000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 3 Dec 2021
Company Information:
∎ 3 Nov 2021
∎ A Reputed Private Commercial Bank
Category: Bank/Non-Bank Fin. Institution
Source: bdjobs.com
Deadline Expired on 3rd Dec 2021
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