Marketing & Customer Service Representative

Job Description

Title: Marketing & Customer Service Representative

Company Name: Assurance Farm OPC

Vacancy: --

Age: Na

Job Location: Gazipur (Sreepur)

Salary: Negotiable

Experience:

Published: 2026-04-26

Application Deadline: 2026-05-02

Education:

    • Higher Secondary
    • Diploma
    • Bachelor/Honors


Requirements:

Skills Required: Customer Care,Marketing

Additional Requirements:

Responsibilities & Context:
  • Answer customer inquiries via phone calls, emails, and social media messages promptly and professionally

  • Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction

  • Promote products, services, and special offers to customers during interactions

  • Collaborate with the marketing team to generate leads and nurture customer relationships

  • Assist in managing social media platforms and engaging with followers

  • Track customer interactions and maintain accurate records in the customer relationship management (CRM) system

  • Contribute to continuous improvement efforts by providing feedback and suggestions for enhancing customer experience

  • Order Processing: Handle order processing, including order placement, tracking, and ensuring timely delivery.

  • Complaint Resolution: Manage customer complaints and concerns professionally and efficiently, ensuring prompt resolution to maintain customer satisfaction.



Job Other Benifits:
    • As per Company Policy



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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