Manager, Relationship Management
Job Description
Title: Manager, Relationship Management
Company Name: Munshi Enterprise Limited
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA) in Marketing, International Business, Finance, Economics
∎ Skills Required: Adaptibility, Hospitality and Smiling, Integrity, Proactive, Self Motivation
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Business Development, Merchandising, Relationship Managment
∎ The applicants should have experience in the following business area(s):
Banks, Manufacturing (FMCG)
Job Context:
∎ Munshi Enterprise Limited [MEL] is one of the leading Government approved overseas recruiting agencies established in 2007. We`re specialized in providing both skilled and
∎ semi-skilled workers and have been successfully catering to several overseas organizations for many years. Today, our company has a global network in countries such as UAE, Bahrain, Qatar, Oman, Libya, Singapore, Malaysia, Iraq, and Saudi Arabia, Kuwait, Lebanon, Japan, China Russia.
∎ The functional role of the Head of Relationship Management is to lead the department of 3-4 members and maintain & build strong relationship with the company’s overseas clients. The strategic role of this position is to explore and exploit new opportunities for market expansion as well as achieve the company’s goal.
Job Responsibilities:
∎ Building and maintaining strong relationships with the company's overseas clients
∎ Contribute to the overall client relationships strategy and business plans and further initiates, co-ordinates and implements the business plan for the assigned specific areas and monitors progress towards its achievement.
∎ Interacting with clients on a daily basis and answers questions regarding candidate interview status, update of organized documents or application inquiries
∎ Reporting to supervisor daily, weekly, monthly, quarterly, yearly of business activities
∎ Manage & develop team to achieve company goal
∎ Forecasting business monthly, quarterly, yearly.
∎ Budgeting monthly, quarterly, yearly on the basis of clients
∎ Continuous follow up with operations & accounts team for client’s payment
∎ Develop new international Business
∎ Expand Business Horizontally & Vertically
∎ Following up with the client queries and resolve issues related to candidate mobilization, documentation, interviews, recruitment etc as well as following up the queries of local agents and also provide feedback.
∎ Clear understanding of the communication with overseas clients especially on internet/ broadband, and be able to define and implement of works.
∎ Support clients in developing and reporting on results of their email campaigns
∎ Accountability for resolving client issues, proposing solutions and escalating to the appropriate person to the point of resolution
∎ Managing the client’s journey and also maintain and organize of client’s requirements such as visa documents, entertainment, accommodation, etc.
∎ Maintaining the business relation databases
∎ Manage, organize, and keep data base of potential clients.
∎ Identify opportunities for client growth
∎ Developing draft proposals based on meetings and discussions with management.
∎ Assists recruitment department by providing information.
∎ Required to travel outside of Bangladesh when need be.
∎ Protects organization's value by keeping information confidential.
∎ Handle initial enquirers about the service, record all prospects who call in or e-mail or hard copy.
Additional Requirements:
∎ Age 32 to 40 years
∎ Only females are allowed to apply
∎ a) Strong analytical and record keeping ability for reports and good computer and database skills
∎ b) Strong follow up Skill
∎ c) Target Oriented d) Leadership
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Alternative Saturday Holiday
Application Deadline: May 10, 2020
Company Information:
∎ Munshi Enterprise Limited
∎ Address : 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ Web : www.munshicorp.com
∎ Business : 413 Nayanagar, Dhali Bari Kacha Bazar,
Coca Cola Road, Vatara, Gulshan, Dhaka-1212.
Category: Marketing/Sales
Read Before Apply: Only female can apply
