Job Description
Title: Manager
Company Name: GenZ Travels
Vacancy: 1
Age: 30 to 40 years
Location: Dhaka
Salary: Tk. 50000 - 60000 (Monthly)
Experience:
∎ At least 10 years
∎ The applicants should have experience in the following business area(s):Govt./ Semi Govt./ Autonomous body, Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup, Airport Service
Published: 19 Mar 2025
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age 30 to 40 years
∎ Minimum 10 years of experience in Tours & Travel Industry
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, GSA (General Sales Agent ) Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup and knowledge of travel software (GDS- Global Distribution System, CRM- Crew Resource Management, etc.)
∎ Applicants must have 5 years of experience as a Travel Agency Manager. Those without relevant experience are kindly requested not to apply.
∎ Strong leadership, problem-solving, and communication skills. Ability to handle client queries and ensure seamless visa processing.
∎ Proficiency in Microsoft Office, CRM software, and digital marketing knowledge is a plus.
∎ Experience in tourist visa Processing
∎ Experience in visa Processing
∎ Experience in Student Visa Processing
∎ Experience in Air Ticketing
∎ Experience in organizing tour package (Local & International)
∎ Experience
∎ Additional Requirements
Responsibilities & Context:
∎ Oversee daily operations and manage the travel team.
∎ Excellent knowledge about reservation, ticketing, tourism packages.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
∎ Maintain relation / liaison with all air lines offices and air ticket agents.
∎ Strong problem-solving skills to handle complex or rejected cases effectively.
∎ Update information collected from airport for entrance and departure and related matters.
∎ Sell tickets and reservations, issuing and reissuing tickets.
∎ Processes cancellations and modifications of reservations. Achieve daily, monthly, and yearly sales target.
∎ Ensure the business growth through marketing, customer satisfaction, and customer retention.
∎ Regular follow-up with existing and potential clients.
∎ Build a strong relationship with the customer & Airlines.
∎ Market visit, client hunt, creating market opportunity.
∎ Develop plans for products and promotion and taking necessary action regarding integrated brand management.
∎ Self-motivated and goal-oriented, desire to deliver results.
∎ Ability to adapt and grow in a competitive environment.
∎ Ensure the business growth through marketing, customer satisfaction, and customer retention.
∎ Regular follow-up with existing and potential clients.
∎ Build a strong relationship with the customer & Airlines.
∎ Market visit, client hunt, creating market opportunity.
∎ Develop plans for products and promotion and taking necessary action regarding integrated brand management.
∎ Self-motivated and goal-oriented, desire to deliver results.
∎ Ability to adapt and grow in a competitive environment.
∎ Ensure the business growth through marketing, customer satisfaction, and customer retention.
∎ Finding new opportunities of sales and create new customers.
∎ Negotiate / Deal with customers objections or complaints and provide them proper solutions.
∎ Communicating with customers to answer questions about tickets, pricing or flight schedules.
∎ Contact customers to update them about product and promotions.
∎ Carry out competitive sales study, market survey and analyze business activities.
∎ Lead the planning and execution of integrated marketing campaigns.
∎ Provide regular reports to senior management on sales performance and market trends.
∎ Any other job assigned by the management.
∎ Responsibilities & Context
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Friendly and supportive work environment.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ GenZ Travels
∎ 67/1, E-10/1-2, (9th floor, East Side), Paltan China Town, 68 New Paltan, Dhaka 1000
∎ https://www.genztravels.net/
Address::
∎ 67/1, E-10/1-2, (9th floor, East Side), Paltan China Town, 68 New Paltan, Dhaka 1000
∎ https://www.genztravels.net/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 27 Mar 2025
Category: Hospitality/ Travel/ Tourism
