Job Description
Title: Manager, Front Office & Reservations
Company Name: Best Western Plus Bay Hills
Vacancy: 1
Age: at least 26 years
Location: Cox's Bazar
Salary: Negotiable
Experience:
∎ At least 6 years
∎ The applicants should have experience in the following business area(s):Hotel
Published: 13 Feb 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 26 years
Responsibilities & Context:
∎ Oversee front office operations, ensuring smooth check-in/check-out procedures and exceptional guest service.
∎ Develop and implement front-office strategies to enhance customer experience and operational efficiency.
∎ Train, mentor, and supervise front desk staff to uphold service excellence and professionalism.
∎ Handle guest complaints, resolve issues promptly, and maintain high satisfaction levels.
∎ Coordinate with other departments (Housekeeping, Reservations, Sales) to ensure seamless guest experiences.
∎ Monitor room availability, pricing, and occupancy rates to optimize revenue.
∎ Prepare daily, weekly, and monthly reports on front office performance and occupancy trends.
∎ Maintain compliance with hotel policies, safety regulations, and brand standards.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Cox's Bazar
Company Information:
∎ Best Western Plus Bay Hills
∎ Cox's Bazar Marine Drive, Himchori 4700
Address::
∎ Cox's Bazar Marine Drive, Himchori 4700
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Mar 2025
Category: Hospitality/ Travel/ Tourism
