Junior Executive, Global Customer Service

Job Description

Title: Junior Executive, Global Customer Service

Company Name: STENCIL BANGLADESH LIMITED.

Vacancy: 2

Age: 23 to 28 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

  • At least 1 year
  • Freshers are also encouraged to apply.


Published: 2025-10-06

Application Deadline: 2025-11-05

Education:
    • Bachelor of Business Administration (BBA)
    • Bachelor/Honors


Requirements:
  • At least 1 year
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 23 to 28 years
  • Fluent in both spoken and written English.
  • Good with computer skills.        
  • Ability to multitask, prioritize, and manage time effectively.
  • Ability to organize, prioritize, and manage workflow.
  • Ability to work well in a team environment.        
  • It is a shifting duty, and the applicant should be flexible enough to work on the night shift.


Responsibilities & Context:
  • Managing customer inquiries.

  • Identifying and assessing customers` needs to achieve satisfaction.

  • Build sustainable relationships and trust with customers through open and interactive communication.

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

  • Keep records of customer interactions and process customer documents.



Job Other Benifits:
  • Over time allowance,Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 5.35%
University of Dhaka 2.83%
2.20%
Southeast University 1.89%
East West University 1.89%
University of Asia Pacific 1.89%
Daffodil International University (DIU) 1.89%
North South University 1.89%
Bangladesh University of Professionals 1.57%
Daffodil International University 1.57%

Interested By Age Range

Age Range Percentage (%)
20-30 89.94%
31-35 6.92%
36-40 0.94%
40+ 0.63%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 45.70%
20K-30K 49.46%
30K-40K 4.30%
40K-50K 0.54%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 33.02%
0.1 - 1 years 13.84%
1.1 - 3 years 30.19%
3.1 - 5 years 12.89%
5+ years 10.06%

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