Title: Junior Executive, Global Customer Service
Company Name: STENCIL BANGLADESH LIMITED.
Vacancy: 2
Age: 23 to 28 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
Managing customer inquiries.
Identifying and assessing customers` needs to achieve satisfaction.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Keep records of customer interactions and process customer documents.
| University | Percentage (%) |
|---|---|
| National University | 5.35% |
| University of Dhaka | 2.83% |
| 2.20% | |
| Southeast University | 1.89% |
| East West University | 1.89% |
| University of Asia Pacific | 1.89% |
| Daffodil International University (DIU) | 1.89% |
| North South University | 1.89% |
| Bangladesh University of Professionals | 1.57% |
| Daffodil International University | 1.57% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 89.94% |
| 31-35 | 6.92% |
| 36-40 | 0.94% |
| 40+ | 0.63% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 45.70% |
| 20K-30K | 49.46% |
| 30K-40K | 4.30% |
| 40K-50K | 0.54% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 33.02% |
| 0.1 - 1 years | 13.84% |
| 1.1 - 3 years | 30.19% |
| 3.1 - 5 years | 12.89% |
| 5+ years | 10.06% |