JUNIOR Executive (Customer Service)

Job Description

Title: JUNIOR Executive (Customer Service)

Company Name: Atprint Bangladesh Limited

Vacancy: 01

Age: 22 to 28 years

Job Location: Dhaka (PanthaPath)

Salary: Tk. 20000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Garments Accessories
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Bachelor of Science (BSc)

• 1 to 2 years
• The applicants should have experience in the following business area(s): Garments Accessories
• Freshers are also encouraged to apply.

• Age 22 to 28 years

• Fully understand buyer’s requirement for preparation of art file.

• PDF data treatment into Excel file.

• Check all barcode data and make sure the treated Excel file is correct.

• Work with the design department or outsourcer for artwork development.

• Verify artwork file and send to customer for approval.

• Prepare booking file and send to customer. Order placement with a production unit.

• Organize workflow to meet customer timeframes.

• Respond promptly to customer inquiries; handle and resolve customer complaints

• Timely Invoice and PI release to the customer for payment purposes.

• Follow up with customer for payment recovery by LC/Cash.

• Update packaging follow-up file with all correct data on a regular basis.

• Proper filing and data storing on the server.Must have negotiation skills.

• Drive for business growth. Business analyses and report submission to Management.

• Provide timely feedback to senior staff about orders and payment details. Any other jobs assigned by the supervisor.

• Mobile bill,Insurance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 3