Job Description
Title: SENIOR Executive (Customer Service)
Company Name: Atprint Bangladesh Limited
Vacancy: 01
Age: 27 to 35 years
Location: Dhaka (PanthaPath)
Minimum Salary: Tk. 30000 (Monthly)
Experience:
∎ 5 to 10 years
∎ The applicants should have experience in the following business area(s):Garments Accessories
Published: 25 Mar 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 27 to 35 years
Responsibilities & Context:
∎ Fully understand buyer’s requirement for preparation of art file.
∎ PDF data treatment into Excel file.
∎ Check all barcode data and make sure the treated Excel file is correct.
∎ Work with the design department or outsourcer for artwork development.
∎ Verify artwork file and send to customer for approval.
∎ Prepare booking file and send to customer. Order placement with a production unit.
∎ Organize workflow to meet customer timeframes.
∎ Respond promptly to customer inquiries; handle and resolve customer complaints
∎ Timely Invoice and PI release to the customer for payment purposes.
∎ Follow up with customer for payment recovery by LC/Cash.
∎ Update packaging follow-up file with all correct data on a regular basis.
∎ Proper filing and data storing on the server.Must have negotiation skills.
∎ Drive for business growth. Business analyses and report submission to Management.
∎ Provide timely feedback to senior staff about orders and payment details. Any other jobs assigned by the supervisor.
∎ Fully understand buyer’s requirement for preparation of art file.
∎ PDF data treatment into Excel file.
∎ Check all barcode data and make sure the treated Excel file is correct.
∎ Work with the design department or outsourcer for artwork development.
∎ Verify artwork file and send to customer for approval.
∎ Prepare booking file and send to customer. Order placement with a production unit.
∎ Organize workflow to meet customer timeframes.
∎ Respond promptly to customer inquiries; handle and resolve customer complaints
∎ Timely Invoice and PI release to the customer for payment purposes.
∎ Follow up with customer for payment recovery by LC/Cash.
∎ Update packaging follow-up file with all correct data on a regular basis.
∎ Proper filing and data storing on the server.Must have negotiation skills.
∎ Drive for business growth. Business analyses and report submission to Management.
∎ Provide timely feedback to senior staff about orders and payment details. Any other jobs assigned by the supervisor.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 3
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (PanthaPath)
Company Information:
∎ Atprint Bangladesh Limited
∎ Floor# 11C, Chandrashila Suvastu Tower
69/1 Panthapath,
1215 Dhaka, Bangladesh
∎ Garments Accessories, Printing & Packaging,
ATPRINT is an energetic and well established packaging company established in France, Hong-Kong & Bangladesh - specialized in hangtags and garments packaging.
Address::
∎ Floor# 11C, Chandrashila Suvastu Tower
69/1 Panthapath,
1215 Dhaka, Bangladesh
∎ Garments Accessories, Printing & Packaging, ATPRINT is an energetic and well established packaging company established in France, Hong-Kong & Bangladesh - specialized in hangtags and garments packaging.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Apr 2025
Category: Customer Support/Call Centre
