Title: Jr. Engineer (Sales & Service)
Company Name: Global Medical Engineering (BD) Ltd.
Vacancy: 5
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
At least 1/2 year(s) working experience in Diagnostic labs/ Hospital is preferable.
Elf-directed and proactive, able to think beyond the immediate problem and drive with minimal guidance/ oversight.
Must have good manner & patience to handle people and Good interpersonal skills and leadership quality is much desired.
Must be physically and mentally fit for work long time.`
Any Public University or any reputed Private University will get preference
Solve customer problems and deliver products immediately.
Receive and log customer complaints via phone, WhatsApp, and email, and assign service tokens.
Check warranty policies, create service budgets and timelines, provide quotations, and obtain customer feedback.
Prepare and distribute service bills to customers and the accounts department.
Create requisitions, bills, invoices, and vouchers as needed for the service center.
Supervise and maintain the service center to ensure smooth operations.
Provide technical support and guidance to customers on using and maintaining medical equipment.
Manage inventory, verify sales and purchases, order spare parts, and adjust reagent sales for service use.
Document all service activities, including maintenance, repairs, and customer interactions, and report to the Head of Service regularly.