IT Support Service

Job Description

Title: IT Support Service

Company Name: Intellier Limited

Vacancy: 1

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, ETE, EEE.

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ • Install and configure computer hardware, printer, scanner, software, networks and applications like Microsoft Office365 (Outlook, OneDrive & MS Teams), Microsoft Business Central etc.
∎ • Continuously monitor and maintain systems and networks & applications.
∎ • Respond to technical support calls from all employees of Head Office & Site Office.
∎ • Diagnose and troubleshoot system and network problems, software faults or hardware complications.
∎ • Support the roll-out of new applications.
∎ • Keep a record of issues along with solutions to refer back to in future instances.
∎ • Ensure periodic data backup in OneDrive.
∎ • Upgrade applications as and when required.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply

Salary: Tk. 30000 - 35000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Dec 2023

Company Information:
∎ 23 Nov 2023
∎ Intellier Limited
∎ Address : Corporate Office: ABC Heritage (2nd, 4th & 5th Floor), Plot # 2 & 4, Jashimuddin Avenue, Sector # 3, Uttara C/A, Dhaka-1230.
∎ Business : We are a rapidly growing conglomerate, working in industries including RMG, Pharmaceuticals, Retail, IT & Real Estate.

Category: IT/Telecommunication

: Minimum requirement for onsite helpdesk support: Visit site frequently (1-2 times per week, Office transport), Experience in remote troubleshooting