IT Officer

Job Description

Title: IT Officer

Company Name: Svantex Asia Ltd.

Vacancy: --

Age: At most 35 years

Job Location: Dhaka

Salary: --

Experience:

• 4 to 5 years

• Bachelor of Science (BSC) in Computer Science & Engineering / Information Technology from any reputed government or private university.

• Any relevant professional certification will get preference.

• 4 to 5 years

• Age At most 35 years

• At least 4 to 5 years of relevant experience. Applicants who have experience in MNC/ International standards corporate job will get preference.

• Strong problem-solving skills.

• Strong knowledge of data recovery, hardware & software maintenance & network administration.

• Strong communication skills.

• Willingness to work in a fast-paced environment.

• Proficiency in English (written & speaking).

• Provide IT support to all employees in the office & remote employees who are working in different locations.

• Provide services for the portfolio of computing devices & infrastructure including:

  • Computing Devices: Desktops, Laptops, MacBook’s, Windows, Android & Apple mobile devices & other devices.

  • Office Equipment Operation: Printers, Photocopy machines, Scanner, Projectors, CCTV cameras, IP cameras, Access control systems & other tech equipment.

  • Network Equipment & Internet: Routers, Server, Modems, Cabling, Switches, Access points, Wi-Fi networks, PABX etc.

  • Power Devices: UPS, DVR & other power related equipment.

• Software Installation, Configuration & Upgradation.

• Manage company’s email systems including user setup, email security, mailbox management & troubleshooting.

• Manage security of software to protect data.

• Manage user accounts for data backup.

• Prepare local & foreign call via Zoom, Skype, Google Meet etc.

• Maintain attendance software, machines & employee ID cards.

• Document IT procedures & troubleshooting guidelines.

• Keep proper records of IT assets including computers, different equipment & software licenses.

• Perform regular maintenance of IT equipment.

• Handle company’s social platforms, website & keep up to date.

• Perform other duties assigned by administration.

• Provident Fund.

• Lunch Facilities: Fully Subsidize.

• Mobile Bill.

• Salary Review: Yearly

• Festival Bonus: 2 (Yearly)

• Leave Encashment.

• Other facilities as per company policy.