Title: Executive-IT (Narayanganj)
Company Name: A Reputed RMG Group of Company
Vacancy: 1
Age: 26 to 32 years
Job Location: Narayanganj
Salary: Negotiable
Experience:
Role Overview
We are seeking a highly skilled and dynamic Executive - IT (System Support) for our factory. This role is primarily accountable for ensuring overall system support, optimizing enterprise infrastructure, maintaining data/endpoint security, and troubleshooting network environments.
Job Description
Infrastructure Security: Maintain, optimize, and secure enterprise IT infrastructure to ensure smooth daily operations.
Desktop Support: Provide day-to-day technical support for laptops, desktops, printers, and other peripherals, including the installation and configuration of operating systems and application software.
Network Administration: Resolve technical issues relating to LAN, WAN, wireless, and VPN systems. Manage and administer routers, managed switches, and wireless access points.
Domain Management: Administer DNS and Active Directory environments (user creation, profile modification, deletion, and implementation of Group Policies).
Software & Productivity Support: Assist users with corporate email configurations, MS Office tools, and other standard corporate software applications.
Data Backups: Manage robust backup solutions for user laptops, desktops, and servers to prevent data loss. Help users optimize storage and safely access shared networks.
Endpoint Protection: Deploy and manage endpoint security and Endpoint Detection and Response (EDR) solutions.
Inventory Control: Maintain and update the IT asset list and inventory management systems.
Routine Maintenance: Run scheduled hardware/software maintenance, system backups, and technical updates.
IP-Based Infrastructure Support: Supervise and troubleshoot IP systems including CCTV networks, IP phones, conference room systems, and biometric door access controls.
Requirements
Experience Required: 2 to 5 years of relevant technical experience.
Educational Qualification: Bachelor's degree in Computer Science & Engineering (CSE), IT, ICT, or a related field.
Robust knowledge of computer hardware troubleshooting and physical maintenance.
Strong understanding of corporate networking devices (managed switches, routers, APs, etc.).
Competency working with Microsoft Active Directory and standard enterprise email environments.
Practical understanding of Windows, Linux, macOS, and standard network protocols.
Familiarity with endpoint security platforms (antivirus, EDR tools).
Certifications (Preferred): Professional certifications or training such as CCNA, MTCNA, or CompTIA A+ are considered a strong plus.
LFA
Hospitalization Benefit
Paternity Leave