Technical Support Executive
Job Description
Title: Technical Support Executive
Company Name: Shelly International
Vacancy: 2
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 15000 - 18000 (Monthly)
Experience: --
Published: 2026-07-23
Application Deadline: 2026-07-31
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Provide technical support for CCTV, Access Control, Time Attendance, Networking, and IT equipment.
Install, configure, test, and commission hardware and software solutions.
Diagnose and troubleshoot technical issues on-site and remotely.
Perform preventive maintenance and routine system health checks.
Coordinate with customers to resolve technical problems within agreed timelines.
Prepare service reports, installation reports, and maintenance documentation.
Configure IP cameras, NVR/DVR, network switches, routers, and related devices.
Assist the sales team with technical demonstrations and product presentations when required.
Maintain inventory of technical tools, spare parts, and equipment.
Escalate complex technical issues to senior engineers or vendors.
Ensure compliance with company SOPs and safety standards.
Provide user training after system installation.
Job Other Benifits:
- Tour allowance
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
