Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Bright Global Corporation
Vacancy: 15
Age: At least 28 years
Job Location: Dhaka (Paltan)
Salary: Tk. 15000 - 30000 (Monthly)
Experience:
- 3 to 6 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center
Published: 2026-06-15
Application Deadline: 2026-06-30
Education:
- Higher Secondary
Requirements:
- 3 to 6 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center
Skills Required: Client Relationship,Communication Skills,Outbound and Inbound Calls,Problem solving and decision making,Quick learner and hard working
Additional Requirements:
- Age At least 28 years
- Only Female
Responsibilities & Context:
Key Responsibilities
Respond to customer inquiries via Chat and Google Meet.
Handle customer complaints and provide timely resolutions.
Maintain a professional and positive attitude while dealing with client & Customer.
Record customer interactions and update customer information in the system.
Follow up with customers to ensure issue resolution and satisfaction.
Coordinate with internal departments through CRM tools – Slack, Asana, Google Workspace, etc.
Coordinate with the internal team of Bright IT & sister concerns.
Any other duties assigned by the management, if and when required on a basis.
Requirements
· More than 3 years of experience in a similar field, operation & client acquisition position also acceptable.
· Only Female candidates are allowed to apply.
· Age more than 30 are cordially welcome.
· Candidates must have a personal laptop/pc & quite home office setup for the remote position.
Notes: If you are thinking about restarting your career in a call center support position, can speak fluently in English & Bangla, confident to grow up with a fast-paced company, don’t matter if you have a career gap, you are welcome to apply.
Interested and qualified candidates are requested to apply as soon as possible. After completing the hiring process and being finally offered, candidates would be required to join immediately.
Job Other Benifits:
- Profit share,Tour allowance,Mobile bill,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Work from home is available for qualified candidates.
Employment Status: Full Time
Job Work Place: Work from home,Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
