Job Description
Title: IT Executive
Company Name: Heritage Group
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters in Computer Application (MCA) in Computer Engineering
∎ M.Sc in CSE from any reputed university.
∎ B.Sc in CSE from any reputed university.
Experience Requirements:
∎ 2 to 3 year(s)
Job Context:
∎ Provides support to end-users, internal users, or partners. Serves as the liaison between the Information Service department and the end-user on issues related to desktop computers, laptops, printers, network connectivity and remote access. Also, provides first-line support to end-users for PC, server or mainframe applications, and hardware. Simulates or recreates a process to resolve operating difficulties and may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
∎ Handles basic support of hardware, applications and operating systems, technical consultation and networking
Job Responsibilities:
∎ Provides first-line support to end-users for PC, server or mainframe applications, and hardware through troubleshooting.
∎ Simulates or recreates processes to resolve operating difficulties and recommends system modifications to improve performance.
∎ Interacts with networking services, software systems, and applications as appropriate for problem resolution.
∎ Performs software installations on company computers and configures applications as specified.
∎ Organizes and follows complex and/or detailed technical procedures.
∎ Performs hardware diagnostics for company computers and maintains partnerships with manufacturers and vendors.
Additional Requirements:
∎ Age 27 to 35 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): Computer Operating
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Jul 2023
Company Information:
∎ 18 Jun 2023
∎ Heritage Group
Category: IT/Telecommunication
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