IT Executive

Job Description

Title: IT Executive

Company Name: Farazy Hospital Ltd.

Vacancy: 1

Age: At least 18 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 2 years

• Diploma
• Bachelor/Honors

• Diploma/Bachelor’s degree in Computer Science, Information Technology, or related field.

• Candidates with relevant practical skills may be considered even without formal degree.

• 1 to 2 years

• Age At least 18 years

• Basic understanding of Windows and Linux server environments.

• Knowledge of networking concepts (CCNA / MTCNA level preferred).

• Familiarity with DHCP, DNS, VPN, and firewall configuration.

• Basic experience or understanding of ERP solutions will be an advantage.

• Strong problem-solving and troubleshooting skills.

• Good communication and client-handling ability.

• Willingness to learn and grow in the IT field.

• Ability to work independently and within a team.

• Positive attitude and responsibility towards on-call support duties.

Job Context

We are looking for a dynamic and motivated IT Executive to join our team. This is an excellent opportunity for fresh graduates or candidates with up to 2 years of experience who are eager to build their career in IT support, networking, and ERP solutions. The role involves hands-on technical work, client support, and occasional field visits

Job Location

• Dhaka (with requirement to travel outside Dhaka when needed)

Job Responsibilities

• Troubleshoot and maintain desktop computers, laptops, and printers.

• Provide technical support to clients via remote access, phone, and on-site visits.

• Install and configure operating systems, software applications, and peripherals.

• Support basic networking tasks including TCP/IP configuration, LAN setup, and router/switch configuration.

• Monitor and resolve network connectivity and performance issues.

• Perform routine IT maintenance and maintain proper documentation of tasks and service logs.

• Coordinate with senior IT team members to escalate and resolve complex technical issues.

• Ensure systems are secured with updated antivirus and basic security measures.

• Maintain inventory of hardware, software, and service records.

• Assist in ERP software support, including troubleshooting and user assistance.

• Provide basic training to clients on ERP system usage and resolve ERP-related issues.

• Be ready to work in a roster-based, on-call duty schedule when required.

• Willing to travel and provide support outside Dhaka city when necessary.

• Mobile bill allowance

• Travel allowance (for field visits)

• Performance-based increment

• Opportunity for professional growth and certification support