IT Assistant

Job Description

Title: IT Assistant

Company Name: International Rescue Committee (IRC)

Vacancy: Not specific

Job Location: Cox's Bazar (Ukhia)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Minimum BSc/MSc in Computing Science/ Computer Science/ Engineering

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ IRC is seeking IT Assistant for its Bangladesh Country Program, based in Ukhiya with very frequent travel to program locations. IT Assistant will closely work with Country IT Lead & IT Team to ensure the functionality of organizational IT Infrastructure, Service and Support all the existing and upcoming projects.
∎ Under the supervision of the Country IT Lead IT the Assistant will provide support, look after User ends and ensure IT services, IT security to all staff as per IRC standard and look after IRC IT systems.
∎ Contract Duration : Till November, 2024 (with high possibility to extend)
∎ Line Manager : Senior IT Manager
∎ Workstation : Ukhiya Office

Job Responsibilities:
∎ Work in collaboration with the Country IT Lead to ensure that end users computers are setup and configured with the Organization standard Operating system and applications versions (Organization image).
∎ Ensure that computers peripherals such as scanners, printers, monitors, and others are configured and properly working for all field staff members.
∎ Deploy Local Area network infrastructure following applicable Organization Standard regarding cabling, Wi-Fi, and other active network equipment.
∎ Install and configure computer hardware operating systems and applications.
∎ To install & configure networking LAN, & Wireless knowledge Printer, switch & router.
∎ Must have sound knowledge in Windows based Servers and Country level Active Directory and domain services, including management of AD computers and users' accounts, DNS, DHCP, centralized computers updating.
∎ Update appropriate network security and data loss prevention procedures to safeguard system from physical harm, viruses, unauthorized users, and damage to data.
∎ Investigate local internet connectivity options to obtain adequate bandwidth for intranet and application connectivity.
∎ Maintain up to date IT documentation reflecting current computers assets status and network configurations.
∎ Support to IRC facility and staff to ensure all IT equipment are well functional and ensure repair/ maintenance on time if needed
∎ Monitor that, field-based staff are using IRC device/ equipment properly and guide them for appropriate use
∎ Visit to IRC field offices and Facilities when required.

Additional Requirements:
∎ Age 18 to 60 years
∎ Minimum 2 years of work experience in humanitarian and/or development programs/industry in Information Technology and/or IT Enable Services experiences is required.
∎ Being adaptable with positive approach & able to work under pressure.
∎ Managing IT projects; planning, prioritizing IT related work.
∎ Understanding IT politics, Organization policy and culture.
∎ Understanding existing and new technologies.
∎ Must have proficient in English
∎ Person with disability are encouraged to apply

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Weekly 2 holidays, Insurance, Gratuity
∎ Two retention benefits in a year equivalent to two basic salaries

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Oct 2023

Company Information:
∎ 18 Oct 2023
∎ International Rescue Committee (IRC)
∎ Address : 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ Business : The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Category: IT/Telecommunication

: Standard of Professional ConductIRC and IRC employees are required to abide by the values and principles outlined in the IRC Way - Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.Gender Equality & Equal OpportunityWe are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?

Source: bdjobs.com

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