Intern Sales & Customer Care Officer

Job Description

Title: Intern Sales & Customer Care Officer

Company Name: Wholesale Electronics City

Vacancy: 05

Age: 18 to 25 years

Job Location: Chattogram (Agrabad), Dhaka (Adabor, GULSHAN 1)

Salary: Tk. 12000 - 20000 (Monthly)

Experience:

Published: 2026-09-13

Application Deadline: 2026-09-28

Education:

• Higher Secondary

• Age 18 to 25 years

WELL PRESENTATION

KEY RESPONSIBILITIES

1. Sales & Business Development – Primary Focus

• Actively engage with walk-in, phone, online and referred customers to generate sales.

• Understand customer needs and recommend suitable electronics products based on budget and requirements.

• Achieve assigned daily, weekly and monthly sales targets.

• Follow up with prospective customers and convert leads into confirmed sales.

• Promote ongoing offers, installment facilities, campaigns and product benefits.

• Support cross-selling and up-selling of relevant products and accessories.

• Maintain regular follow-up with existing and potential customers to develop repeat business.

2. Customer Care & Service

• Welcome and assist customers professionally throughout their showroom journey.

• Provide accurate information regarding products, pricing, warranty, delivery, installation and installment facilities.

• Handle customer queries, complaints and service-related concerns with patience and professionalism.

• Coordinate with relevant departments to ensure timely resolution of customer issues.

• Maintain strong customer relationships and ensure a positive customer experience.

• Follow up after sales to ensure customer satisfaction and encourage repeat business.

3. Sales Support & Daily Operations

• Maintain proper customer, lead and follow-up records.

• Prepare daily sales and customer follow-up reports as assigned.

• Coordinate with Sales, Delivery, Service, Accounts and other relevant teams when required.

• Keep product displays, sales counters and customer areas organized and presentable.

• Actively participate in promotional campaigns, sales activities and special events.

4. Professional Development

• Continuously develop product knowledge, sales skills and customer communication skills.

• Learn and follow company sales processes, policies and service standards.

• Demonstrate a positive, disciplined, target-oriented and team-focused attitude.

PRIMARY PERFORMANCE FOCUS:
SALES → CUSTOMER EXPERIENCE → FOLLOW-UP → CUSTOMER SATISFACTION → REPEAT BUSINESS

• Provident fund,Pension policy,Medical allowance,Mobile bill,Performance bonus,Insurance,Profit share,Gratuity
• Salary Review: Yearly
• Festival Bonus: 3

SALES COMMISSION SALES INCENTIVE