Information Desk Officer

Job Description

Title: Information Desk Officer

Company Name: Grameen Caledonian College of Nursing(GCCN)

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Communication/ Public Relation/ Media, Customer Service Management, Information Desk
∎ The applicants should have experience in the following business area(s): University

Job Responsibilities:
∎ Manage front desk/reception; attend visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
∎ Receiving visitor's queries and forwarding them to concerned department.
∎ Responding to all local and foreign telephone calls and taking care of all incoming/outgoing mails/parcels and forwarding them to concern persons through office peons with proper follow-up and performing the required role to find out missing documents with proper investigation.
∎ Receive letters, messages, and documents and pass them to proper place/persons and keep records.
∎ Receive of all phone calls and will forward all incoming and outgoing call as per desire of the caller.
∎ Maintain Visitor, staff attendance Registrar, movement register and receiving & dispatch goods history.
∎ Maintain principal appointment for outside guests.
∎ Maintain working relationships and communicates with other departments and organizations on behalf of Management requirements.
∎ Maintain all records, security, and telecommunications system related to Front Desk Operation.
∎ Documents scanning & e-mailing them to concerned authority if required.
∎ Any other task assigned by the management from time to time.

Additional Requirements:
∎ Age at least 24 years
∎ Only females are allowed to apply
∎ Good telephonic manner and excellent interpersonal skill.
∎ Experience in PABX operation and front desk management.
∎ Must be able to perform computer tasks relating to MS Word, Excel, and PowerPoint.
∎ Must be prepared to work under pressure & a good tolerance limit is necessary.
∎ Have to be well groomed, pro-active and self-motivated, Diligent and good common sense
∎ Must possess good manner and patience to handle people.
∎ Candidate must be well versed in corporate attire, etiquette and culture.
∎ Well understanding capacity and have knowledge of customer service management system.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Mar 2023

Company Information:
∎ 15 Mar 2023
∎ Grameen Caledonian College of Nursing(GCCN)
∎ Address : Uttara Dia Bari, Road#3,Sector#15, Uttara model town, Dhaka-1230 (In front of metro rail - 1st station)
∎ Web : http://gccn.ac.bd/
∎ Business : GCCN is one of the leading Nursing Colleges in the private sector approved by the Ministry of Health & Family Welfare, affiliated with the Bangladesh Nursing & Midwifery Council and the University of Dhaka.GCCN was established in 2010 and as a result of a successful partnership between Glasgow Caledonian University (UK) and Grameen Health CareTrust.The college prioritizes nursing education, healthcare, and prosperity as fundamental to ensure healthcare services for future generations.

Category: General Management/Admin

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Source: bdjobs.com

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