Front Desk Executive (Experienced/Fresher)

Job Description

Title: Front Desk Executive (Experienced/Fresher)

Company Name: Aasceend Town Development Limited

Vacancy: --

Age: 20 to 32 years

Location: Dhaka (Baridhara)

Salary: Negotiable

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Advertising Agency, Real Estate, Developer
∎ Freshers are also encouraged to apply.

Published: 6 Jan 2025

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 32 years

Responsibilities & Context:
∎ ** Serve as the first point of contact for guests and clients Greeting and Welcoming Visitors.
∎ **Managing Phone Calls, Answer, screen and direct incoming calls. Take messages and provide information to callers as needed.
∎ **Handling Check-Ins and Check-Outs and facilitate the check-in and check-out processes for guests, ensuring a smooth experience.
∎ **Scheduling Appointments like as Coordinate and schedule appointments for management and staff, managing calendars effectively.
∎ **Managing Correspondence with all eternal or external staffs.
∎ **Providing Information about the organization’s services, facilities, or local attractions and assist with inquiries as needed.
∎ **Maintaining Front Desk Appearance, Ensure the front desk area is tidy, organized and presentable at all times.
∎ **Customer Service and address guest complaints or concerns professionally and efficiently, ensuring a high level of customer satisfaction.
∎ **Administrative Support like as Provide general administrative support, including filing, faxing, photocopying and maintaining office supplies.
∎ **Coordination and Communicate effectively with other departments to ensure seamless operations and service delivery.
∎ **Monitor the front entrance for safety and security, reporting any suspicious activity to the appropriate authorities.
∎ **Assist in training new front desk staff and help with their onboarding process.
∎ **Adhere to company policies and procedures, particularly regarding privacy and confidentiality.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Baridhara)

Job Highlights:
∎ **Customer Service Excellence
∎ **Communication Skills
∎ **Administrative Support
∎ **Check-in/Check-out Procedures
∎ **Professional Appearance
∎ **Security Protocols
∎ **Technology Proficiency
∎ **Feedback Collection
∎ **Cultural Sensitivity

Company Information:
∎ Aasceend Town Development Limited
∎ Level 3, House # 259, Road # 03, Bharidhara DOHS, Dhaka-1206

Address::
∎ Level 3, House # 259, Road # 03, Bharidhara DOHS, Dhaka-1206

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Jan 2025

Category: General Management/Admin