Job Description

Title: Showroom Manager (Heera Jewellers Gold)

Company Name: Empire Group

Vacancy: 02

Age: 35 to 50 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 10 to 20 years

Published: 26 Dec 2024

Education:
∎ Master of Business Administration (MBA), Master of Arts (MA)

Requirements:

Additional Requirements:
∎ Age 35 to 50 years
∎ Must have Gold Jewellery Store experience.
∎ Do not apply if you don't have Jewellery store experience.
∎ The applicants should have experience in the following business area(s): Group of Companies.
∎ Willingness to work flexible hours, including weekends and holidays, based on the demands of the retail industry.
∎ Physical stamina for standing, walking, and lifting during shifts.
∎ A sense of responsibility and accountability for the security and integrity of the gold Jewellery department.
∎ Ethical behavior and adherence to company policies and industry regulations.
∎ Proven track record of success in Jewellery sales, particularly in the gold Jewellery segment.
∎ Previous experience in a leadership or managerial role within a Jewellery store or retail environment·
∎ Familiarity with inventory management, merchandising, and sales strategies specific to gold Jewellery.
∎ Exceptional leadership and team management skills, with the ability to motivate and inspire a sales team.
∎ Strong understanding of various types of gold, Jewellery craftsmanship, and gemstone settings.
∎ Proficiency in using inventory management software and point-of-sale systems.
∎ Excellent interpersonal and communication skills for interacting with customers and team members.
∎ Attention to detail, especially in assessing Jewellery quality and design aesthetics.
∎ Ability to analyze sales data, identify trends, and implement effective sales strategies.
∎ Problem-solving abilities to address customer inquiries and team challenges.
∎ Creativity for designing and implementing visually appealing Jewellery displays.
∎ In-depth knowledge of the gold Jewellery market, industry trends, and customer preferences.
∎ Understanding of precious metal pricing, quality standards, and certification processes.
∎ Passion for Jewellery and a keen eye for design and aesthetics.
∎ Customer-centric attitude with a commitment to providing exceptional service.
∎ Result-oriented mindset with a drive to meet and exceed sales targets.
∎ Strong organizational skills to manage inventory, schedules, and sales processes.
∎ Integrity and professionalism in handling valuable merchandise and customer interactions.
∎ Must have Gold Jewellery Store experience.
∎ Do not apply if you don't have Jewellery store experience.
∎ The applicants should have experience in the following business area(s): Group of Companies.
∎ Willingness to work flexible hours, including weekends and holidays, based on the demands of the retail industry.
∎ Physical stamina for standing, walking, and lifting during shifts.
∎ A sense of responsibility and accountability for the security and integrity of the gold Jewellery department.
∎ Ethical behavior and adherence to company policies and industry regulations.
∎
∎ Experience:
∎ Proven track record of success in Jewellery sales, particularly in the gold Jewellery segment.
∎ Previous experience in a leadership or managerial role within a Jewellery store or retail environment·
∎ Familiarity with inventory management, merchandising, and sales strategies specific to gold Jewellery.
∎
∎ Skills:
∎ Exceptional leadership and team management skills, with the ability to motivate and inspire a sales team.
∎ Strong understanding of various types of gold, Jewellery craftsmanship, and gemstone settings.
∎ Proficiency in using inventory management software and point-of-sale systems.
∎ Excellent interpersonal and communication skills for interacting with customers and team members.
∎ Attention to detail, especially in assessing Jewellery quality and design aesthetics.
∎ Ability to analyze sales data, identify trends, and implement effective sales strategies.
∎ Problem-solving abilities to address customer inquiries and team challenges.
∎ Creativity for designing and implementing visually appealing Jewellery displays.
∎
∎ Knowledge:
∎ In-depth knowledge of the gold Jewellery market, industry trends, and customer preferences.
∎ Understanding of precious metal pricing, quality standards, and certification processes.
∎ Accounting Software: Use software like Tally, QuickBooks, or specialized Jewellery management software.
∎ POS System: Integrate a POS system for sales and inventory management.
∎ Computer: MS Excell, MS Office
∎
∎ Personal Traits:
∎ Passion for Jewellery and a keen eye for design and aesthetics.
∎ Customer-centric attitude with a commitment to providing exceptional service.
∎ Result-oriented mindset with a drive to meet and exceed sales targets.
∎ Strong organizational skills to manage inventory, schedules, and sales processes.
∎ Integrity and professionalism in handling valuable merchandise and customer interactions.

Responsibilities & Context:
∎ Lead the sales team in achieving and exceeding sales targets for gold Jewellery.
∎ Provide exceptional customer service by assisting customers in selecting the perfect gold Jewellery pieces and offering product knowledge.
∎ Build and maintain lasting relationships with customers to foster loyalty and repeat business.
∎ Address customer concerns and inquiries with professionalism and tact.
∎ Recruit, train, and onboard new sales associates to ensure a knowledgeable and customer-focused team.
∎ Provide ongoing coaching and mentorship to the sales team, promoting a positive and collaborative work environment.
∎ Set performance goals for team members and conduct regular performance evaluations.
∎ Daily Sales Reconciliation: Record cash and credit sales, verify cash balances, and reconcile with point-of-sale (POS) reports.
∎ Expense Tracking: Record expenses such as rent, salaries, electricity, and raw material purchases.
∎ Accounts Payable and Receivable: Manage payments to suppliers and follow up on outstanding customer payments for custom orders or credit sales.
∎ Bank Reconciliation: Match the shop’s financial records with bank statements to ensure accuracy.
∎ Advance Payments: Record and track advance payments for custom orders.
∎ Customer Ledger Maintenance: Maintain detailed records of customer transactions, including purchases, payments, and balances.
∎ Installment Payments: Track and manage jewelry purchased on installment plans.
∎ Monitor inventory levels and ensure a well-stocked and organized gold jewellery section.
∎ Collaborate with suppliers to source new gold jewellery designs and maintain a diverse and attractive product range.
∎ Implement effective inventory control measures to minimize shrinkage and loss.
∎ Work closely with the visual merchandising team to create visually appealing displays that highlight the beauty and uniqueness of our gold jewellery collection.
∎ Ensure that jewelry displays are regularly updated to reflect current trends and promotions.Operational Efficiency:
∎ Oversee daily operations of the gold jewellery department, including opening and closing procedures, cash handling, and security protocols.
∎ Collaborate with the store management to develop and implement effective sales strategies and promotional campaigns.
∎ Maintain high standards of quality for all gold jewellery products, ensuring they meet company and industry standards.
∎ Conduct regular quality checks to identify and resolve any issues with product integrity or presentation.
∎ We are seeking a dynamic and experienced Gold Jewellery Manager to lead our Jewellery department and oversee all aspects of gold Jewellery operations for Heera Jewellers. The ideal candidate will possess a strong background in Jewellery sales, team leadership, inventory management, and customer service. The Gold Jewellery Manager will be responsible for driving sales, maintaining exceptional customer experiences, and ensuring the smooth operation of our gold Jewellery section.
∎
∎ Responsibilities:
∎ Sales and Customer Service:
∎ Lead the sales team in achieving and exceeding sales targets for gold Jewellery.
∎ Provide exceptional customer service by assisting customers in selecting the perfect gold Jewellery pieces and offering product knowledge.
∎ Build and maintain lasting relationships with customers to foster loyalty and repeat business.
∎ Address customer concerns and inquiries with professionalism and tact.
∎ Team Leadership:
∎ Recruit, train, and onboard new sales associates to ensure a knowledgeable and customer-focused team.
∎ Provide ongoing coaching and mentorship to the sales team, promoting a positive and collaborative work environment.
∎ Set performance goals for team members and conduct regular performance evaluations.
∎ Financial Management:
∎ Daily Sales Reconciliation: Record cash and credit sales, verify cash balances, and reconcile with point-of-sale (POS) reports.
∎ Expense Tracking: Record expenses such as rent, salaries, electricity, and raw material purchases.
∎ Accounts Payable and Receivable: Manage payments to suppliers and follow up on outstanding customer payments for custom orders or credit sales.
∎ Bank Reconciliation: Match the shop’s financial records with bank statements to ensure accuracy.
∎ Customer Accounts:
∎ Advance Payments: Record and track advance payments for custom orders.
∎ Customer Ledger Maintenance: Maintain detailed records of customer transactions, including purchases, payments, and balances.
∎ Installment Payments: Track and manage jewelry purchased on installment plans.
∎ Inventory Management:
∎ Monitor inventory levels and ensure a well-stocked and organized gold jewellery section.
∎ Collaborate with suppliers to source new gold jewellery designs and maintain a diverse and attractive product range.
∎ Implement effective inventory control measures to minimize shrinkage and loss.
∎ Visual Merchandising:
∎ Work closely with the visual merchandising team to create visually appealing displays that highlight the beauty and uniqueness of our gold jewellery collection.
∎ Ensure that jewelry displays are regularly updated to reflect current trends and promotions.
∎ Operational Efficiency:
∎ Oversee daily operations of the gold jewellery department, including opening and closing procedures, cash handling, and security protocols.
∎ Collaborate with the store management to develop and implement effective sales strategies and promotional campaigns.
∎ Quality Assurance:
∎ Maintain high standards of quality for all gold jewellery products, ensuring they meet company and industry standards.
∎ Conduct regular quality checks to identify and resolve any issues with product integrity or presentation.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Empire Group
∎ Empire Reba, 6/1 ( Floor # 10 ), Segun Bagicha, Dhaka-1000, Bangladesh.
∎ www.empiregroup.com.bd
∎ Empire Group stands as one of the foremost business conglomerates in
Bangladesh, spearheading growth and development across diverse industries. Our
journey began in 1965 with a solid foundation and a visionary outlook to make a
lasting impact on the nation’s economy.Since our inception, we have been committed
to fostering excellence, driving innovation, and creating sustainable value in every
sector we operate. With a portfolio spanning various industries, including Fine Jewelry,
Manufacturing, Automation, Real estate, Insurance, Cold Storage, Glass Coating,
Financial Institutions, & Lifestyle we have established ourselves as a dynamic and
forward-thinking conglomerate

An initiative of EMPIRE GROUP-
# Heera Jewelers Limited
# Empire Abrasive Industries Limited
# Heera Glass & Coating Industries Limited
# Empire Developments Limited
# Amar Ride Limited
# Amar Phonebook Limited
# Century Cold Storage Limited
# Empire Express Limited

Address::
∎ Empire Reba, 6/1 ( Floor # 10 ), Segun Bagicha, Dhaka-1000, Bangladesh.
∎ www.empiregroup.com.bd
∎ Empire Group stands as one of the foremost business conglomerates inBangladesh, spearheading growth and development across diverse industries. Ourjourney began in 1965 with a solid foundation and a visionary outlook to make alasting impact on the nation’s economy.Since our inception, we have been committedto fostering excellence, driving innovation, and creating sustainable value in everysector we operate. With a portfolio spanning various industries, including Fine Jewelry,Manufacturing, Automation, Real estate, Insurance, Cold Storage, Glass Coating,Financial Institutions, & Lifestyle we have established ourselves as a dynamic andforward-thinking conglomerateAn initiative of EMPIRE GROUP-# Heera Jewelers Limited# Empire Abrasive Industries Limited# Heera Glass & Coating Industries Limited# Empire Developments Limited# Amar Ride Limited# Amar Phonebook Limited# Century Cold Storage Limited# Empire Express Limited

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Jan 2025

Category: General Management/Admin