Title: Human Resources Facilitator
Company Name: InnStar Facilities Management LTD
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Tk. 35000 (Monthly)
Experience:
Training & Development
Conduct onboarding and ongoing training for service staff across functions such as security, housekeeping, maintenance, and technical services
Develop training modules focused on etiquette, communication, grooming, and professional conduct
Align all training with InnStar’s brand values and service philosophy
Service Quality Monitoring
Visit project sites regularly to observe and assess service delivery
Ensure staff maintain expected standards in behavior, presentation, and interaction with residents and clients
Provide on-site guidance and coaching where needed
Standardization of Service
Support the implementation of consistent service practices across all properties
Use structured checklists to monitor grooming, punctuality, communication style, and task execution
Encourage a uniform service culture across different teams and locations
Performance Feedback
Offer constructive feedback to staff and site supervisors
Identify areas for improvement and arrange refresher training where required
Recognize and reinforce positive service behaviors
Coordination & Support
Work closely with operations and site teams to ensure smooth workforce performance
Assist in addressing skill gaps, training needs, and service inconsistencies