Head of Sales and Marketing – Pre-Opening & Post Opening

Job Description

Title: Head of Sales and Marketing – Pre-Opening & Post Opening

Company Name: Quality Hospitality Limited (Q-HOTEL Dhaka)

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-04-01

Application Deadline: 2026-05-01

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

The incumbent is responsible for developing and executing sales and marketing strategies for the hotel, whilst the primary objective is to drive and increase the ADR, Rooms occupancy, RevPAR, Conference & Banqueting Revenue, F&B Revenue, and other Revenue Generators.

Responsibilities

• Recruit departmental S&M employees, Conduct Daily, Weekly, Monthly briefings & meetings and trainings

• Ensure the team is well groomed and equipped with the sales materials

• Meeting with the GM daily and attend the debriefing for the day’s activities and updates

• Attend the Weekly owners/Directors Revenue Meetings

• Work closely with the GM, Other Department Heads, Revenue/Reservation Manager to ensure alignment between pricing, occupancy, and promotional activities

• Build relationships with Key Corporate Clients, Airlines, Government Bodies, UN Agencies, Diplomatic Missions, Travel Agents, and Other Partners to establish a strong client base

• Conduct Sales calls at Client Premises

• Analyze Competitive Set Hotels business performance / productivity and submit the Weekly Report to GM and Owners

• Respond to all the Reservation/Booking queries as per Hotel’s Sales & Marketing SOP

• Ensure all the Quotes and Contracts are shared with the respective Clients and other related departments with no delay, and the copies are scanned and filed/saved

• Ensure the Credit Approvals are signed and agreed upon by the General Manager and Financial Controller. Ensure large credits to be approved by the Owners

• Reposition the Hotel’s ADR asper the market dynamics and dynamic pricing to be established as per market demand

• Maintain or increase the ADR through strategic sales initiatives and any rates to be given below the set ADR must be in liaison with the General Manager and Owners

• To be updated with the exhibitions, events, tradeshows, international delegates visits to the city and country

• Create and execute the pre-opening Sales and Marketing plan, including revenue targets and promotional strategies

• Analyze competitor activity, identify market trends and position the brand to target the audience

• In liaison with the Digital Marketing Company and Marketing Communication Manager, manage social media, Hotel’s Website Management, Content Management, Digital Campaigns and PR to generate awareness

• Guide the Revenue Manager/Reservation Manager to maintain Dynamic Pricing based on Demand Analysis and Seasonality

• Extending direct assistance to the Finance Department where necessary, especially in the events related to the credit collections

• Actively secure, negotiate and establish the initial bookings for Rooms, Events, F&B and other services

• Collaborate with the Senior Management and Owners to set up Sales Reporting Systems, Budget Preparation, and Collateral Materials

• Ensure Client Database and Guest Database is updated in OPERA PMS

• Ensure Weekly sales Reports are updated in the OPERA PMS.

• Weekly Sales Call Planning to be submitted to GM with a copy to the Owners

• Able to ensure the Sales & Marketing Team maintains the follow-up calendar / schedule and the follow-ups are carried out diligently

• Directly involved in the Monthly P&L Preparation, present Monthly Revenue Performance with Budget and Same Period Last Year. Submit Revenue Variance Analysis to GM and present it to the Managing Director of the owning company

• Submit and Present Quarterly Revenue Performance to Group Chairman, Group Vice Chairman, QHL MD and QHL FD

• Lead, mentor, and set targets for the sales team, conducting weekly and monthly performance reviews

• Share the Monthly Sales Targets with the Sales Team and Performance Report to be submitted to Hotel GM, MD QHL and FD QHL at the end of every month

• Actively seek out new promotional opportunities through events, showcases, online activity and social media as well as maintaining existing/return business

• Participate on behalf of the hotel in exhibitions, trade shows and events both local and international where applicable

• Communicate and seek prior approval from the GM, in the event of any commissionable Third-Party booking inquiries. Third Party Commissions must be approved by the Owners in writing well in advance

• Ensure Banquet Event Orders (BEO) are circulated to the respective departments well in advance

• Ensure Property Visit by the key personnel of target customer group

• Conduct pre-meetings with Kitchen, F&B Services, Banquet Operations, and Engineering and communicate the agendas of any conference and banqueting events

• Work with other hotel departments to ensure seamless operations and a positive guest experience that supports sales efforts

• Able to register and submit the relevant RFP and RFQ on a timely manner

• Coordinate and manage all VIP Guests, Key Accounts, Special Events involving all the relevant departments

• Ensure that the Event Handling Salesperson is physically present during Conferences, Banquet Events and Special Events

• Supervise the Sales & Marketing Team to ensure the team members are active on sales calls daily during business hours and administrative tasks are carried out after business hours

• Able to ensure the vital information or data of the hotel is restricted within the hotel only

• Administer hotel exposure events, travel and tradeshows and awards registrations in liaison with the GM and with approval from Owners

• Capable of achieving Financial Objectives of the hotel. Knowledge of accurate forecasting and trend analysis of hotel business in Dhaka market

• Communicate job expectations and performance review with the team by planning, monitoring, and reviewing contributions by each team member

• Any other tasks assigned as and when required by the management

• Analyze sales and market statistics to determine profitability of sold business and opportunities within the market

• Maximize productivity by coaching sales team on “Winning Edge” sales techniques and ensuring that sold business is aligned with the hotel’s yield management strategies